Ghana Telecom (GT) has embarked on a massive rehabilitation of pay phones and other facilities in the Sekondi-Takoradi metropolis to improve telephone and internet service to customers including the thousands of foreign soccer fans and tourists who would throng the city during the Ghana 2008 tournament.
Mr. Joseph Kwasi Kyei, Western Regional Customer Care Manager of GT said the exercise is part of a "crash expansion" programme involving several billions of cedis to achieve higher standards in service delivery.
He was briefing the Ghana News Agency after joining the Sekondi-Takoradi branch of GT Ladies Association who went on a two-hour walk through some principal streets in Takoradi as part of the celebration of GT customer awareness week.
Mr. Kyei said GT would also provide a broadband service via fibre at the Essipong Stadium to connect media houses that would cover matches at the stadium.
Additional pay phones would be provided at hotels, guest houses, restaurants and vantage points in the metropolis while technicians and customer service personnel would be at hand around the clock to assist the people.
Mr. Kyei said as part of GT's contribution to the beautification of the city, bill boards to welcome visitors would be erected and millions of cedis is being spent to beautify the Paa Grant round-about in Takoradi.
Mrs Victoria Osafo, Regional Public Relations Officer who led the walk said members of the GT Ladies Association organised a series of forums as part of its public education programme.
She appealed to GT customers to remain loyal and use channels provided to give suggestions that would enhance the operations of the company.
The Essipong stadium near Sekondi, which has a sitting capacity of 20,000, would host some of the matches during the Ghana 2008 soccer tournament.
