Audio By Carbonatix
Ghana does not need a policy on consumer protection but a legislative instrument to empower the consuming public, says the Consumer Protection Agency (CPA).
Ghanaians are exposed to abuse by service providers due to lack of safety nets for consumers of financial, utility and telecommunication services in the delivery of public goods.
The Ministry of Trade and Industry is reported as saying a Consumer Protection Policy will soon be introduced to empower, protect and enhance the welfare of consumers.
But Chief Executive Officer of the CPA, Kofi Kapito, tells Luv Biz Report such policy already exists. What is important, he stated, is the promulgation of a law to strengthen the policy.
According to him, the Agency has reviewed the existing policy and drafted a legal instrument, which has been dispatched to the Trade Ministry for perusal.
“We feel that after reviewing, our legal framework is a major stronger document that if accepted and adopted would go a long way to strengthen the power of the consumer”, noted Mr. Kapito.
He however emphasized the need for existing regulatory institutions to efficiently assert their mandates in protecting consumer interest.
These include the Food and Drugs Authority (FDA), the National Communications Authority (NCA), Environmental Protection Agency (EPA) and the Public Utility Regulatory Commission (PURC).
“Even the Municipal and District Assemblies also have an obligation to protect consumers”, Mr. Kapito added.
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Tags:
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Latest Stories
-
Ecobank, Joy Business to host financial dialogue on green finance and inclusive agri-growth in Ghana
12 minutes -
Nkrumah’s vision remains relevant to Ghana’s future — Mahama
20 minutes -
Hitz FM announces Beach Rave for October 31
34 minutes -
CPP calls for protection and revival of state-owned enterprises to honour Nkrumah
52 minutes -
emPLE Life Insurance named Rising Brand of the Year at 6th CIIG Insurance Excellence Awards
53 minutes -
St Peter’s old boys to build 1,000-seater dining hall and modern kitchen for 70th anniversary
55 minutes -
St Peter’s old boys kick off 70th anniversary journey with ‘Run to 70’
1 hour -
Agyemang-Badu urges GFA, Sports Ministry to disclose Carlos Queiroz’s contract terms
1 hour -
Ghana and Panama sign MoU to deepen bilateral political consultations and cooperation
1 hour -
Black Stars: Mohammed Fuseini receives late call-up for September-October games after head injury
1 hour -
Traders reselling GH¢25k Kejetia phase one shops for up to GH¢120k — Local Government Ministry
2 hours -
Korle Bu begins work on 400-bed Mother and Child Block with IVF, NICU and theatres
2 hours -
Mahama discusses potential Open Society Foundations support for ECOWAS integration
2 hours -
IGP, Savannah Regional Minister visit Gbindabuor as 36 suspects assist police investigations
2 hours -
Carlos Queiroz sets 2027 AFCON qualification as Ghana’s immediate Black Stars target
2 hours