Audio By Carbonatix
Ukraine's national telecoms operator Ukrtelecom is restoring internet services after driving back a major cyber-attack.
The company said it restricted customer access to protect military users and critical infrastructure.
Global internet monitor Netblocks said it was the most severe disruption to affect Ukrtelecom since Russia's invasion of Ukraine started last month.
Netblocks said it saw a collapse in connectivity to 13% of pre-war levels.
However, Ukrainian users on different internet providers, who spoke to the BBC, reported no problems.
Ukrtelecom says it is the country's biggest provider of fixed internet in terms of geographical coverage, but second after Kyivstar in terms of number of clients.
It told the BBC it had been operating at about 80% of its full coverage because of damage caused by the Russian invasion.
In a statement, Ukrtelecom chief executive Yuriy Kurmaz wrote that a powerful enemy cyber-attack was carried out on Ukrtelecom's IT infrastructure.
"In order to protect the critical network infrastructure and not interrupt services to the Armed Forces, other military bodies and users of critical infrastructure, we were forced to temporarily restrict internet access to most private users and business customers," he added.
Mr Kurmaz said the attack had been successfully repulsed and the provision of services was being gradually resumed.

Yuriy Shchyhol head of Ukraine's State Service for Special Communication and Information Protection said that its specialists had responded quickly to the situation, and had driven-back the attack.
Before the company revealed details of the incident, Alp Toker, director of Netblocks, told the BBC they had observed users, "falling offline progressively over the course of the day, which indicates that the issue lies not with cabling or interconnections, but rather with central infrastructure at the operator's data centre. This can indicate a cyber-attack".
⚠️ Update: Ukraine's national internet provider Ukrtelecom has confirmed a cyberattack on its core infrastructure.
Real-time network data show an ongoing and intensifying nation-scale disruption to service, which is the most severe registered since the invasion by Russia. https://t.co/syej0wABYO— NetBlocks (@netblocks) March 28, 2022
"This also means that the incident has nation-scale impact, reaching beyond the most heated conflict zones which have so far taken the brunt of Ukraine's network disruptions and outages."
However, Mr Toker said connectivity had remained available through other mobile networks and providers.
Latest Stories
-
Asempa FM RTI request reveals previous Gold-for-Reserve programme losses, 2025 figures outstanding
5 minutes -
Police recruitment underway in Greater Accra with documentation and body Checks
10 minutes -
BoG Governor urges unified national action to reform gold sector and halt economic losses
29 minutes -
Wendy Shay wins Best Female Artiste Western Africa at 2025 AFRIMA
29 minutes -
NPP Karaga delegates endorse Bawumia massively as hundreds turn up to receive him
36 minutes -
Sarkodie wasn’t aware Ebo Noah would be at 2025 Rapperholic – DJ Mensah
37 minutes -
Passenger arrivals at airport drop marginally in 9-months of 2025, but container traffic at habours up 20.6% – BoG
38 minutes -
Water crisis in Teshie enclave worsens as desalination plant remains shut over debts
45 minutes -
Implications of US withdrawal from Global Climate Treaties for Ghana and Africa
46 minutes -
KATH forced to detain patients over unpaid bills amid rising cost pressures
51 minutes -
Underground Mining Alliance awards GH¢504m in scholarships to 57 students, apprentices in Ahafo Region
52 minutes -
Construction sector activities declined by 4% in quarter 3, 2025 – BoG
54 minutes -
Prince Amoako Jnr set to wear iconic No.10 jersey at FC Nordsjaelland
56 minutes -
Deposit mobilisation strategy strengthens NIB PLC’s financial performance
58 minutes -
Manufacturing sector activities improved in 9-months of 2025; direct taxes collected increased by 18%
1 hour
