The president, Nana Addo Dankwa Akufo-Addo has tasked the Public Utility and Regulatory Commission (PURC) to up its supervisory roles to ensure the country's utility companies provide quality service.
He said utility providers that fail to meet the required standard of performance should be “appropriately” sanctioned.
At the swearing-in of the newly constituted PURC governing Board Monday, the President said the Commission will no longer be allowed to shirk its responsibility at the detriment of consumers.
“It is important that you bring relief to the Ghanaian consumer and industry,” President Akufo-Addo told the Board.
Related Article: PURC Executive Secretary sacked
The PURC is mandated to examine and approve water and electricity rates in Ghana.
Dismissed PURC Executive Secretary, Samuel Sarpong
But it has been grappling with internal conflicts for the past few years, a development that led to the dismissal of the then Executive Secretary, Samuel Sarpong.
The Volta River Authority (VRA) Board Chairman Kweku Andoh Awotwi has said the PURC has done a "poor" job since it was set up.
Related Article: VRA Board Chair criticises PURC for doing "poor job"
“…the PURC I think they have done a poor job doing what they are supposed to do,” he said last month.
But the President said government will no longer accommodate a public institution that is lethargic towards to its responsibilities.
“It appeared that the protection of the interest of the consumer and the delivery of quality service by utility providers, have been largely shirked by PURC [but] this perception must change,” President Akufo-Addo said.
He said the PURC Board has a duty to contribute towards the development of a “competitive energy sector” to drive the industrial and economic development of the country.
President Akufo-Addo assured the Board of government’s assistance, adding no one will interfere with the operation of the PURC.
Have your say
More Business Headlines
- Black Friday: Jumia Ghana partners Ghana Post to enhance deliveries
- Ex-UBS trader Kweku Adoboli deported to Ghana
- Inflation for October declines to 9.5%
- Gov’t spends $8.58m on Business Resource Centers nationwide
- Ghana affirms commitment to liberal airspace in Yamoussoukro Decision Day
- GLICO Life champions customer satisfaction
- AirtelTigo announces completion of nationwide network integration, upgrades
- See list: BoG bans 125 persons from holding current account
- MTN adjudged CSR company of the year
- Inlaks partners Temenos to win core banking application project in Cameroon
- UBA Ghana exceeds BoG’s minimum capital requirement
- Emirates expands partnership with Uber to offer seamless journey
- Communications ministry fights BoG over Mobile Money data
- Ranking of 20 Most Credible Banks in Ghana revealed
- World's 'most excellent' airlines for 2019 revealed