FirstBank Ghana has held its maiden FirstMonie Agents Forum in Tamale, bringing together agents, insurance partners, and key stakeholders to strengthen collaboration and enhance financial inclusion efforts in the Northern Region.

The event took place at the Aliu Mahama Sports Stadium recently.

The forum, which attracted about 60 participants, was designed to officially introduce FirstBank's Gold Standard of Banking experience to its newly recruited FirstMonie agents and prospective partners.

The discussions focused on emerging trends in electronic financial solutions, the role of mobile money agents in promoting financial inclusion, opportunities to increase agents' income, and the benefits of adopting GhanaPay services.

FirstBank Ghana’s Tamale Branch Manager, Mohammed Kulendi, reaffirmed the bank’s commitment to the Northern Region, stressing that FirstBank is here to stay and will continue to serve the community with trust, transparency, and sustainable partnerships.

He urged agents and participants to remain vigilant by reporting suspected cases of money laundering and putting in place preventive measures to curb fraud and security threats.

FirstBank's agent banking network is a key component of the Bank's mission to extend financial services to every corner of Ghana. The initiative focuses on recruiting local agents within the unbanked communities to provide essential banking services

These agents enable community members to perform transactions such as deposits, withdrawals, bill payments, interbank transfers, airtime purchases, and so on.

FirstBank Ghana Agent Banking Network Supervisor Martin Addison, emphasised that the FirstMonie offering seeks to broaden the reach of financial services delivery.

He said the forum was aimed at equipping the agents to bridge the gap to accessing financial services for communities and enable the provision of easy and affordable banking services to the unbanked and underbanked population.

Representatives from GhanaPay spoke about how agents can diversify their income by encouraging customers to use the GhanaPay platform.

Overall, the Firstmonie Agents Forum in Tamale marked a significant step in FirstBank Ghana’s mission to empower agents, deepen financial inclusion, and build strong, mutually beneficial partnerships in the Northern Region and beyond. 

Backed by the strong heritage of the FirstBank Group, a financial powerhouse with 131 years of putting its stakeholders first across Africa, Europe, and Asia, FirstBank Ghana brings to Tamale a unique blend of legacy, resilience, innovation, and customer-focused service.

The Bank’s parent company, First Bank of Nigeria Limited, remains one of Africa’s most enduring financial institutions, and its global footprint provides the foundation for FirstBank Ghana’s growth and transformation.