The Ghana Airports Company Limited (GACL) has apologised for the disruption in the check-in systems at Terminal 3 of the Kotoka International Airport on Tuesday, July 16, 2024.
The incident occurred at approximately 7:51 PM and lasted for about an hour, causing delays in passenger processing and airline turnaround time.
The disruption was caused by a fibre optic system failure due to ongoing excavation works by the Ghana Water Company Limited (GWCL) along the fibre path of Telecel Ghana Limited between Cantonments and Teshie Nungua.
The GACL also dismissed claims that the disruption was related to a power outage (dumsor).
Passengers were promptly informed of the situation through regular updates via intermittent announcements. The issue was efficiently managed using backup internet service, allowing airlines to eventually depart for their respective destinations.
GACL management has extended sincere apologies to passengers affected by the downtime and assured them of its commitment to providing seamless facilitation through all airports operated by GACL.
Read the press statement below:

Latest Stories
-
10 kinds of women who have denied men the joy of fatherhood
17 minutes -
A father’s hurdles caring for son with Sickle Cell disease – John Dzido shares a fraction
35 minutes -
GF Awards 2025: Thomas Partey wins Player of the Year for the third time
36 minutes -
The women at the centre of Somalia’s construction boom
44 minutes -
Volta region welcomes ICT empowerment drive for girls
53 minutes -
Gov’t fulfils promise as phase II of Blekusu sea defence project begins in VR– James Gunu
1 hour -
GF Awards 2025: Doris Boduwaa wins Women’s Player of the Year
1 hour -
GF Awards 2025: Jerry Afriyie beats Ashiaku and Edmund Baidoo to Future Star award
1 hour -
Saudi clubs on alert as Salisu wants out of AS Monaco
2 hours -
Fathers Day: Mahama gets ‘amazing husband and a truly wonderful father’ ‘cuddle’ from Lordina
2 hours -
AviaDev Africa 2025: Zanzibar dazzled as leaders gathered to shape Africa’s aviation and travel future
3 hours -
Ghana’s Real Estate: A Booming but fiercely competitive market- Who’s Buying, Who’s Watching, and Where is the Market Headed?
3 hours -
Armwrestling : Civil Aviation courts Armwrestling for active and healthy lifestyle amongst staff
4 hours -
Thomas Partey crowned 2025 Ghana Footballer of the Year
4 hours -
IGP orders major raids on illegal mining sites along River Ankobra: 61 arrested
4 hours