The Ghana Airports Company Limited (GACL) has apologised for the disruption in the check-in systems at Terminal 3 of the Kotoka International Airport on Tuesday, July 16, 2024.
The incident occurred at approximately 7:51 PM and lasted for about an hour, causing delays in passenger processing and airline turnaround time.
The disruption was caused by a fibre optic system failure due to ongoing excavation works by the Ghana Water Company Limited (GWCL) along the fibre path of Telecel Ghana Limited between Cantonments and Teshie Nungua.
The GACL also dismissed claims that the disruption was related to a power outage (dumsor).
Passengers were promptly informed of the situation through regular updates via intermittent announcements. The issue was efficiently managed using backup internet service, allowing airlines to eventually depart for their respective destinations.
GACL management has extended sincere apologies to passengers affected by the downtime and assured them of its commitment to providing seamless facilitation through all airports operated by GACL.
Read the press statement below:

Latest Stories
-
Macroeconomic Stability at Last? An Odyssey of The Economic Upheavals in The 4th Republic and The GoldBod Experiment
22 seconds -
Breaking U.S. laws can lead to deportation, future bans – U.S. Embassy in Ghana warns visa holders
2 minutes -
Cape Coast Assembly begins demolition of unsafe buildings following fatal collapse
5 minutes -
Rapper Fat Joe accused of sex with minors in $20M lawsuit by former hypeman
7 minutes -
Heifer International announces winners at AYuTe NextGen 2025: Youth-led innovations set to transform Africa’s agriculture
7 minutes -
Fisheries Ministry announces 2025 closed season
11 minutes -
Reality of critical patient care when nurses and midwives withdraw services
18 minutes -
Ghana to vaccinate 2.2 million girls against Human Papillomavirus (HPV)
20 minutes -
I’m not just passionate about music, I’m hungry for it – Gyakie
34 minutes -
I haven’t started spending the $5,000 gift from Davido – Ghanaian Tiktoker
36 minutes -
Smart Procurement: Using AI to combat fraud and boost efficiency in Ghana’s public spending
37 minutes -
Lions Club commissions modern Diabetes Clinic and Emergency Ward for Suntreso Government Hospital
43 minutes -
Asutifi North fire officer urges strict compliance with traffic rules to save lives
44 minutes -
Telecel Ghana celebrates sportsmanship and Heritage at 68th Asantehene Golf Open
53 minutes -
U.S. and Israeli Strikes on Iran: A racist, colonialist assault on sovereignty
54 minutes