Audio By Carbonatix
Your new Windows laptop typically ships with an awful lot of bloatware you don’t need.
Often, it’ll just slow down your computer a tad. But occasionally, a pre-installed piece of manufacturer cruft can pose a serious security risk — and that’s why you should probably update or uninstall Dell’s SupportAssist right away.
The app, which Dell’s support page states is preinstalled on “most of all new Dell devices running Windows” and billed as “the industry’s first automated proactive and predictive support technology,” has apparently been vulnerable to a hack since at least last October, according to 17-year-old security researcher Bill Demirkapi.
It’s not clear why it’s only getting patched just now.
It’s a potentially nasty one: Dell’s SupportAssist has administrator-level access to Windows and is designed to automatically install updates to your computer, and Demirkapi found a way to hijack those update requests — theoretically letting a hacker install something nasty they could use to further breach your PC. You can read all about it, and see a proof of concept, in his blog post.
On the plus side, Demirkapi told ZDNet that it only works if the hacker is on the same local network as your PC, say the public Wi-Fi at your local Starbucks, workplace, or school. And fixing should be as easy as uninstalling the app, or updating to SupportAssist v 3.2.0.90 or later.
You can find the installer at Dell’s support page for the vulnerability, right here.
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Tags:
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Latest Stories
-
Trump threatens Canada with 100% tariffs over China trade deal
6 minutes -
Two days of peace talks end as Russia continues Ukraine attacks
22 minutes -
GOC offers an Olympic Scholarship to female athletes.
47 minutes -
Peace Pacts, Political Widows & Other Campaign Strategies
54 minutes -
Boy, 12, dies from injuries after Sydney shark attack
1 hour -
South Sudan army chief gives soldiers seven days to crush rebellion
1 hour -
Nkrumah Park raked in GH¢10m in 2025: 266,000 tourists visited facility – Executive Director
2 hours -
Ukraine condemns ‘brutal’ Russian strikes ahead of second day of peace talks
3 hours -
Mandela’s prison key, sunglasses and shirt can be sold after daughter wins court battle
3 hours -
GES cautions public against fake recruitment letter circulating on social media
3 hours -
Prof. Gyampo welcomes joint task force and currency stability to support transport sector
3 hours -
Kennedy Agyapong campaign team says peace pact was not received before NPP signing
3 hours -
Roads Minister urges chiefs to monitor road contractors as Mahama pushes infrastructure completion
3 hours -
Police arrest 38-year-old man over suspected narcotics in a GHS vehicle
3 hours -
2,949 killed in 14,743 road crashes in 2025 – NRSA
3 hours
