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KLM Royal Dutch airline after 100 years of moving goods and people to and fro globally held a brief ceremony at the residence of the Netherlands Ambassador to Ghana to celebrate the feat. The Country Manager of the airline, Dick Van Nieuwenhuyzen says travellers should expect much better service from them as they plan to mark its 60th anniversary in Ghana next year.He could not hide his excitement about the increasing numbers in passenger traffic on KLM which makes Ghana one of their best destinations.Mr Nieuwenhuyzen said despite the challenges in the aviation industry in the country, it remains safe and profitable.He noted that network fluctuation remains a constraint in the aviation industry but such challenges are surmountable.The Aviation Minister, Joseph Kofi Adda, said a user guide has been launched and the ministry is embarking on sensitisation program to educate travellers on their rights. This is to enable passengers demand compensation from airline operators that violate their rights.Home-based carrierMr Adda said the business plan and all documents for the creation of a home-based carrier have reached cabinet for approval.He also indicated that the industry must be competitive to make airfare cheaper.On his part, the Netherlands Ambassador to Ghana Ron Strikker expressed optimism that Ghana will go ‘beyond aid’ as many Netherlands companies are springing up to boost the economy.KLM was established on October 7, 1919, making it the world’s oldest airline still operating under its original name.Operating out of its home base in Amsterdam, the KLM Group served its global network with a fleet of 214 aircraft in 2018, employing 33,000 people. In 2017, the KLM Group generated 10 billion euros in revenue.
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