
Audio By Carbonatix
In the tech world, paying a celebrity to love your product can sometimes backfire.
On Wednesday, NBA superstar LeBron James took to Twitter to announce a nightmare of the mobile age: "My phone just erased everything I had in it and rebooted. One of the sickest feelings I've ever had in my life!!!"
Here's the problem: That phone was, presumably, the Samsung Galaxy Note that the Miami Heat star is paid big money to endorse.
His was just the most recent in a series of public missteps by celebrities who have been increasingly called upon to create buzz for tech products.
James quickly deleted the tweet and soon thereafter -- presumably with some help from his friends at the Korean gadget company --posted this: "Close call. Wheew! Got all my info back. Gamer! Lol."
It's not the first time a celebrity, an endorsement deal and Twitter have merged to create an awkward gaffe.
Just this month, Oscars host Ellen DeGeneres took the Selfie Seen Round the World with a smartphone from Samsung, a major sponsor of the awards. But, backstage, she was caught tweeting Oscars thoughts from her iPhone.
Singer Alicia Keys claimed she was hacked last year (the Anthony Weiner Defense?) when she apparently sent a tweet from an iPhone just days after she was named a "creative director" for BlackBerry.
And in 2012, Oprah Winfrey (or one of her staff) raved about the new Microsoft Surface tablet -- in a tweet using Twitter for iPad.
Sometimes, competing loyalties collide when gadget endorsements are involved.
In March 2013, "The Big Bang Theory" star Kaley Cuoco tweeted some (sponsored) praise for Dish Network's Hopper, a DVR system. Turns out, CBS, which airs "Big Bang," was locked in a lawsuit with Dish and other DVR makers over the systems' ability to skip ads.
She did the obligatory tweet delete. Dish accused CBS of making her. CBS denied it. And the beat goes on.
Martin Lindstrom, a brand adviser to Fortune 500 companies and author of "Buyology: Truth and Lies About Why We Buy," said such flubs are "a major risk" companies run when they sign up celebrity endorsers.
But don't expect the practice to go away anytime soon. Lindstrom also said that, even in these faux-pas cases, the endorsements pay off.
"We learned that the positive effect seems surprisingly stronger than the negative effect," he said, citing research conducted for one of his books. "In reality, this means that the Oscar viewers are much more likely to remember Ellen's Samsung endorsement, including the Samsung name, and (are) hardly judging on the brand if a celebrity messes around with the situation."
And while celebrity tweets make the headlines, Lindstrom said, the prevalence of social media now means they're not the only ones we look to to decide what we think about a product.
"The concept of conventional celebrity endorsement has expanded from just engaging the superstars to everyone from the 10-minutes-of-fame person to even people who have carved out some niche audience on a very focused topic," he said.
"We've all more or less turned into personal brands -- and thus we're all more or less likely to witness ourselves in a brand endorsement role in the future."
Latest Stories
-
Prudential Life settles GH¢100,000 medical bills under its PRUCares Valentine Experience Initiative
3 hours -
Wa West Picnic: Peter Lanchene Toobu champions peace, health and unity in landmark celebration
4 hours -
Dr Mensah Market flooded after downpour in Kumasi
4 hours -
Armed men reportedly storm Adjen Kotoku Onion Market amid tensions
5 hours -
Tecco Mensah writes: Why football fans must look beyond statistics
5 hours -
Police recover stolen Honda CR-V in Kumasi within 48 hours
6 hours -
Apetorku Gbodzi 2026 Festival opens in Dagbamete with development focus
6 hours -
President Mahama arrives in Lyon to co-chair One Health Summit
6 hours -
Beverly View Plus Hotel draws crowds amid coastal Easter rush in Volta
6 hours -
Maiden Zongo Festival held in Wa amid calls to tackle drug abuse among the youth
7 hours -
FDA warns of fake HIV test kits on Ghanaian market
7 hours -
Africa urged to build resilient health systems as donor support tightens
7 hours -
Easter gesture: Ablakwa settles medical bills for 85 North Tongu constituents
9 hours -
Africa must harness its population strength—Titus-Glover
9 hours -
Visa-free access doesn’t mean unlimited stay – Lom Ahlijah
9 hours