Audio By Carbonatix
Artificial Intelligence (AI) assistants with “really good long-term memory” are about a year away, according to Microsoft's head of AI, Mustafa Suleyman.
Products which can recall conversations, projects and problems will encourage users to invest more time and share more of their personal history with them, he said in an exclusive interview with the BBC.
“I think we’re moving to a fundamentally new age where there will be ever-present, persistent, very capable co-pilot companions in your everyday life,” he added.
Critics have voiced strong concerns around this level of integration, including data security, privacy, and the possibility of AI tools giving bad advice or wrong information, or displaying inbuilt bias towards the person they are supposed to be helping.
But AI supporters argue that to be truly useful, these tools have to be deeply embedded into our lives: that they can only be really helpful if they know the history and context behind what they are being tasked to do.
For example, an AI diary manager can only organise your diary if it can access that diary, edit it, and retain information about your activities.
Mr Suleyman argued that many people’s privacy expectations have changed over time.
He said that devices such as TVs, laptops, phones, in-car cameras and earbuds are already “recording continuously everywhere” in ordinary environments, and gave a further example of an iPhone feature called Live View in which video and audio are recorded at the same time as a photo is taken.
“Most people love that feature,” he said.
“Some people turn it off but that’s a very distinct shift in the default expectation of what a photo is.”
He added that the benefits of this kind of tech, whether people felt they could control their use of it, and whether they trusted the provider of it, were important factors in deciding whether to embrace it.
Game changer - or bubble?
Microsoft has invested billions of dollars in OpenAI, the creator of ChatGPT, and has emerged as a market leader as the tech giants jostle in the race to develop and control the powerful and rapidly evolving technology.
But some research suggests people are not consistently using it. A poll published by the Reuters Institute in August found that 29% of people in the UK that it spoke to had used ChatGPT, but only 2% used it every day.
Mr Suleyman conceded that perhaps consumer AI tools would never be as globally popular as the smartphone.
“Maybe this is different to the smartphone,” he said.
“Nearly 90% of the planet has a smartphone. Maybe that will be different. Maybe 50% will reject [AI tools}.”
But he added that so far, AI had been the fastest growing and adopted technology in history, despite its potential risks.
He strongly rejected the idea, posed by many industry watchers including Jim Covello, head of stock research at Goldman Sachs, that AI might turn out to be a bubble, like some tech trends before it.
He told me about a woman he met who said she had set up her business using guidance and motivation from a chatbot he developed called Pi.
“We are clearly producing personalised, interactive knowledge at your fingertips at zero marginal cost,” he said.
“The idea that this could be a bubble is utterly beyond me.”
Microsoft has today unveiled a range of new additions to the tech giant’s AI assistant range CoPilot, including a voice function, a daily news digest and a slower chatbot for more difficult or in-depth questions called Think Deeper.
It also includes CoPilot Vision, a tool which will sit within its Edge web browser and, when activated, observe web pages and “assist” with online activity.
The firm says Vision will not record or store data, has to be switched on manually and will close at the end of each browser session.
Microsoft says it has chosen to limit which sites it will work with and there is as yet no release date for it.
In the summer the tech giant paused the release of an AI tool called Recall, which takes screenshots every few seconds in order to help users find things they were looking at or working on previously, following a backlash from privacy campaigners and enquiries from the UK’s data watchdog about it.
It will be re-launched in November with additional security measures.
Latest Stories
-
Vice President receives UCC’s Distinguished Fellow Award, calls for education to deliver dev’t
13 minutes -
Tension in DBI District as Issa chiefs demand reversal of relocated GES office
20 minutes -
Women at the forefront: Celebrating Ghanaian women’s impact after 69 years of Independence
20 minutes -
Gbeniyiri, Damongo violence: Security Councils condemn killings, vow to bring perpetrators to justice
53 minutes -
KNUST declares five former students persona non grata, orders arrest on sight
59 minutes -
Historic relief for Bono East as Holy Family Hospital receives first dialysis machines from GMTF
1 hour -
‘Pa-To-Pa’ promo is delivering on its promise – GCB Bank
1 hour -
Ghana Dance Industry Awards slated for April 18 at National Theatre
1 hour -
GCB Bank rewards 2nd and 3rd batch of winners in ‘Pa To Pa’ promo draw
1 hour -
GHA announces weekend closures on George Bush Highway, see the alternative routes
1 hour -
GHEITI clarifies Ghana’s new mineral royalty regime, urges balanced approach to protect investment
2 hours -
First Atlantic Bank PLC to hold first AGM as a public company on April 7
2 hours -
Seawomen’s Hub inspires girls to pursue careers in maritime industry
2 hours -
Police arrest four for robbing Chinese nationals at Asankragua
2 hours -
12 Nigerians arrested over cybercrime and human trafficking
2 hours
