Audio By Carbonatix
Accra, 3rd February, 2011 - MTN Ghana on Thursday opened the first of five Customer Service Centers in Accra to bring quality customer service close to the doorsteps of its customers.
The opening of the new customer service centers complements MTN Ghana’s already existing 60 customer service centers across the country. The new centers can be found in the following locations: Nkrumah circle near Busy Internet, Accra Central (Kantamanto), Spintex Road, Tesano, and Legon.
The new centers will serve as sales points for MTN products and services, Mobile Money merchant points, products and services education and service demonstration, payment points for monthly bills, sim registration centers amongst others.
During the opening of the branch at Nkrumah Circle, the Sales and Distribution Executive of MTN, Mr. Ebenezer Asante said MTN is delighted at the opening of the branches which he believes will help develop the required familiarity with subscribers as well as facilitate a warmer relationship with them.
“We are poised to use the Service Centers to deliver superior customer experience to position MTN in the minds of customers as a caring organisation that desires to get closer to its customers to deepen relations and to appreciate them for making MTN leader in the telecommunications industry”
“We believe that getting closer to our customers through the service centers will enable MTN understand our customers needs and work towards providing world class telecommunications services for their benefit”, he added.
The opening of the centers comes closely after the launch of the Mobile Money Bill Payment Service last December. The service which is also customer centered affords MTN customers the ease and convenience of paying their electricity and DSTV bills using their mobile handsets.
MTN subscribers are also currently enjoying such unbeatable value offerings, - The Real Value call plans which are MTN Talk-a-lot, MTN So Cool and MTN So Easy that enables subscribers to enjoy the lowest call rate of 7.5 pesewas per minute. On the newly enhanced MTN Zone our subscribers can now make calls for as low as 1.5 pesewa per a minute. Other services include the Fonmail service, Phone Back Up service and the Pay4Me service.
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Tags:
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Latest Stories
-
‘We suffered together’ – Amorim changes style as Man Utd win
5 hours -
‘I have never prayed before in my life’ – Seun Kuti
5 hours -
AU flatly rejects Somaliland bid, reaffirms Somalia’s unity
5 hours -
Mali rally to claim draw against AFCON host Morocco
5 hours -
Man City players ‘incredibly disciplined’ – Guardiola
6 hours -
How to get rid of unwanted Christmas presents – without being found out
6 hours -
Zelensky plans to meet Trump on Sunday for talks on ending Russian war
6 hours -
Thousands of US flights disrupted as winter storm looms
6 hours -
US judge blocks detention of British social media campaigner
6 hours -
Gun Amnesty: Greater Accra leads in weapons surrendered
6 hours -
Dave Bishop outlines vision as he seeks Ghana Boxing Federation executive board position
7 hours -
Former Ivory Coast coach Gasset dies
8 hours -
An Open Letter to the Deputy Attorney General, Dr Justice Srem-Sai
8 hours -
Humour at its finest at Kumasi Comedy Show
8 hours -
Police Christmas special operation: 101 suspects arrested in Greater Accra
8 hours
