Health workers particularly, nurses have been charged to demonstrate friendly attitudes towards patients who visit the various health facilities in the country for treatment.
The Director-General of the Ghana Health Service (GHS), Dr Ebenezer Appiah-Denkyira, said staff attitude in most cases serves as an affront to quality health care thus urged Health Workers to exhibit tolerance when dealing with patients.
He indicated that healthcare should go beyond just treating ailments to offering a holistic approach towards healthcare by working in teams in an effort to nip the ailment in the bud.
Dr Denkyira was speaking at the sidelines of an Annual General Meeting of Medical Superintendents Wednesday at Sogakope in the South Tongu District.
According to him, GHS is gearing up to implement a framework to emulate initiatives by hospitals which are performing better in health service delivery and also put a human face on health care.
“Most times we are accused of not being nice and I want to change that perception about us doctors, if somebody comes and you take time, explain the condition to the person it makes them feel loved and cared for. It is a team work and we will do our best to make our patients feel at home anytime they visit the hospitals,’’ he said.
The national president of the Medical Superintendents group, Dr Ofori Boadu speaking to Joy News identified National Health Insurance Scheme (NHIS) reimbursement and remuneration are some challenges bedevilling them.
“The NHIS has been our main challenge and the commitment on the part of the National Health Insurance Authority (NHIA) is not enough as only a few hospitals have been reimbursed in the whole year. We are also appealing to the government to solve the issue of the remuneration of the doctors as early as possible,” Dr Ofori Boadu Pleaded
The Program which was on under the theme, 'Achieving the improved healthcare delivery outcomes using quality improvement methodology' saw all medical superintendents across the country at Sogakope in the South Tongu District.
In his speech, the Volta Regional Director of Health Services, Dr Joseph Teye Nuetey said the persistent delays in reimbursing NHIS claims greatly contribute to the shortage of certain logistics and medicines in the facilities.
He reiterated that managers cannot perform their duties to improve their availability without regular inflow of financial resources.
According to him, experienced, committed and results-oriented managers have the wherewithal to significantly enhance the effectiveness of the process and systems.
“I have no doubt whatsoever that our medical superintendents possess these attributes to accomplish the task in the respective institutions, the system which we have built over the years are so resilient. That is why it has withstood all the economic pressure and had succumbed," Dr Nuetey said.
In a speech read on behalf of the Volta Regional Minister, Helen Ntoso, by the DCE for South Tongu, Samuel Mawuko Eworyi, government appreciates the link between improve health delivery and development and is doing everything in its capacity to ensure that health care is improved
He said, Government is working hard to ensure that health care is accessible ,equitable and affordable to the greater number of Ghanaians
“Even though we may have chalked some success, looking at where we have come from, where some of our health indicators were very high, I know that we still have a lot to do in the area of health infrastructure and the provision of human and material resources," Samuel Mawuko Eworyi said.
- ‘Supreme Court was afraid, didn’t do justice to election petition hearing’ – Kpessa-Whyte
- ‘God is alive’ – Shatta Wale speaks after being granted bail
- I was sued for instituting reforms at Korle-Bu Teaching Hospital – Okoe Boye reveals
- Chinese students sue Apple for not including a charger with the iPhone 12
- Akufo-Addo presents 50 vehicles to army; cuts sod for $24.8m housing project
- ‘The power of the people is stronger than the people in power’ – Alban Bagbin
- Police secures order to refer husband of missing woman, Rhodaline Amoah for psychiatric exams
- 29 in court for assaulting Police officers in Ada
- A woman pope? Meet the feminists trying to save the Catholic Church
- I carried the cross for my family, it must end with me – Breast cancer survivor
Ghana is on course to becoming preferred maritime trade destination in West Africa – Transport Minister
Presec-Legon NSMQ2020 team donates ¢20k towards acquisition of bus for competition
Anti-LGBTQ+ Bill: Your ruling was unrelated to legislative procedure – Akoto Ampaw to Bagbin
Some of physical requirements for entry into security agencies have no scientific basis – Security Analyst
The GPL headline sponsor conundrum: Why GFA should have to reduce $1 million valuation
World Cup Qualifiers: Onana back in Cameroon squad for Malawi and Ivory Coast
‘He blew us away’ – Cagliari coach lauds youngster Afena Gyan
GFA announces a ‘No Vaccination, No Entry’ policy for its events
Covid-19: Ghana’s active cases now 1,817
Sudan army sacks six envoys as coup condemnation grows
Sudan coup: World Bank suspends aid after military takeover
Education Ministry terminates 27 of Mahama’s E-block contracts
Defaulters of ‘Operation Clean Your Frontage’ will get 1-year imprisonment – Henry Quartey
Benin bronze: ‘Looted’ Nigerian sculpture being returned by university
Extensively read contracts before signing a deal – Becca to colleague singers