Audio By Carbonatix
Management and staff of Total Ghana have moved out of their offices to offer services to customers at the service stations across the country.
The exercise dubbed ‘Aseda Tour’ is in a bid to get to know their customers better and educate them on services to expect when they drive through Total service stations.
This marks the second time Total Petroleum is making such familiarization tours of its service stations across the nation with the first tour undertaken during the launch of the highly popular Excellium range of products.
The 10-day tour which involves two coaches, will take the team to 131 of Total Petroleum’s service stations in the Ashanti, Brong Ahafo, Western and Central regions. The other regions include the Greater Accra, Eastern and Volta regions. As part of the tour, instant prizes will be given out to customers of the oil marketing giant at every service station to be visited by the tour team which is made up on some managers and staff of Total Petroleum Ghana Ltd.
Giving the rationale for the tour, Abdul-Rahim Siddique, the Sales and Marketing Manager of Total Petroleum Ghana Ltd., explains “At Total, we place our relationship with our customers above anything else and thus in this season of giving, we want to touch the lives of our customers by rewarding them with prizes and other goodies.” “All one needs to do to receive a prize is to buy fuel from a Total service station to the tune of GHC 60 in cash or GHC 40 with your Total Card” he adds.
“We are also using this tour to promote and deepen the culture of cashless transactions in the nation’s economy and thus we will be encouraging the general public, especially patrons of our products and services, to utilize the Total Card and the huge benefits that come with it” reiterates the Sales and Marketing Manager.
The Total Card is a safe, simple and smart that provides its users a convenient way of paying for all purchases at all Total service stations. The card can be used for the purchase of fuel, lubricants, and also for the payment of services such as carwash at Total stations.
Speaking at the launch, Communications Manager of Total Ghana, Edna Kankam said the tour will afford customers the opportunity to experience top-class services not only in fuelling but also receive the best maintenance tips for prolonging the lives of their engines.
She indicated that, staff will interact with customers at the Total Service Station and provided safety tips to the commercial drivers who were traveling long distances.
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