Audio By Carbonatix
UBA Ghana on Tuesday commenced this year’s Global Customer Service Week celebration on the theme ‘Yes to Excellence’.
Launching the celebrations which will focus on both internal and external customers, the MD/CEO of UBA Ghana, Mrs Abiola Bawuah said, “Celebrating customer week every year affords us the opportunity to affirm our commitment to service excellence while taking stock of how well we have succeeded in wowing our customers.
She indicated that, “this year’s theme of saying Yes to Excellence is aimed at reminding us all to strive for excellence in all areas of our business. This is in service to our esteemed customers; especially in delivering service in our banking halls, ATMs, online, operational processes, technology infrastructure, complaints management and in-depth product knowledge”.
As part of the week-long celebration, executive management of UBA Ghana, will carry out branch visitations to interact with customers while relationship officers will pay courtesy calls to a number of their top clients.
Latest Stories
-
US Justice department working on extradition request for former Finance Minister – Ayine
29 seconds -
Volta chiefs reaffirm commitment to working with Interior Ministry to safeguard peace
1 minute -
Multidimensional Poverty drops to 21.9% in Ghana – GSS
10 minutes -
Chief Justice pays courtesy call on Finance Minister
12 minutes -
“I’m here to finish what I started” – Albert Amoah on Kotoko return
13 minutes -
Railway Workers Union calls for clearance of traders from Accra railway yard
15 minutes -
Ghana must shift from borrowed economic doctrines – Prof. Alagidede advises BoG, MoF
22 minutes -
Enforce local cargo insurance policy on commercial imports from Feb.1 – Finance Ministry charges BoG, GRA
24 minutes -
DKT Ghana launches Femject Injectable to expand access to affordable family planning
25 minutes -
GPRTU task force arrests 15 drivers in Ablekuma for allegedly charging multiple fares
31 minutes -
Albert Kuzor writes: Ken Ofori-Atta’s case should serve as a deterrent
34 minutes -
Ghana Railway warns public against fake National Security operatives collecting money in its name
41 minutes -
Trade Minister says claims of foreign dominance in retail are misleading
44 minutes -
Gov’t to back private sector to establish three garment factories, create 27,000 jobs – Trade Minister
47 minutes -
NSA urges organisations to recognise attestation letters for service personnel
57 minutes