Vodafone Ghana has since two months ago increased the price of its domestic fixed broadband package from GHC45 to GHC65 and announced a cap of 15GB for the 30-day period beginning November 28, 2012, but some customers are angry about the move and could go to court. The customers, led by one Francis Adanku, have opened a dedicated Facebook account to invite all aggrieved customers to sign on to a protest, which could become a class action against Vodafone for putting a cap on the domestic monthly package after increasing the price by almost 50%. The Facebook account captioned “Stop Vodafone from Capping Broadband” has so far attracted some 2,280 members, out of which 387 have signed on to the class action so far. Adanku told Adom News they are going to get as many aggrieved customers as possible to sign on to the protest and they will then petition the industry regulator, National Communication Authority (NCA), and Ministry of Communication (MOC) to prevail upon Vodafone to stop the announced cap. He said if that fails, other options, which may include legal action could be considered. Some of Vodafone FBB customers had earlier on written Adom News saying they simply cannot understand why the package was GHC45 when it was uncapped, but it has rather been capped after the price increased to GHC65. One of the customers said “I consume at least 30GB a month for downloads alone, plus more for live streaming and browsing - I do not have any qualms about the price increase because the download speeds is now better – but why place a limit on how much data I can consume after increasing the price.” Meanwhile, on Facebook, Adanku wrote that “The new packages starting from 15GB valid for 30days @ 65Ghc from the previous 45Ghc for unlimited data will make it extremely difficult to freely use services such as Youtube, Skype, Facebook, Uploading of pictures and downloading of programs, movies, pictures and attachments.” He said that would negatively affect and widen the digital divide which all Ghanaians have been working so hard to completely eliminate. He also noted that Vodafone is selling 60GB for GHC200 as business package, which Adanku argued is too high because “in the UK and Italy, 16megabits/sec unlimited data is less than 40euros (GHC96.04). Vodafone says it is doing up to 20megabits/sec but in practice it is 4-5megabit/sec. Adanku said customers have had to resort to open protest because when they post questions and concerns about the cap and increased prices on Vodafone’s Facebook page, the company deletes them and refuses to offer any responses. He said they fear that if Vodafone is allowed to implement the capped system on November 28, 2012, it would be difficult to reverse, so they would push the regulator and government to intervene before then.