Audio By Carbonatix
One airline has literally gone to great lengths to prove it's the best in the past 12 months, and it appears to have paid off.
Singapore Airlines, which in October triumphantly relaunched the world's longest nonstop scheduled passenger service, flying from Singapore to New York, has now capped a successful year with a new accolade.
The carrier has pipped Air New Zealand to be named Airline of the Year by Australia-based aviation safety and product rating agency AirlineRatings, in the company's annual Airline Excellence Awards.
It's a big upset for Air New Zealand, which has spent five consecutive years in the top spot.
The awards celebrate the carriers soaring highest -- from the swankiest first-class suites to the comfiest economy seats, via the roomiest lounges and tastiest culinary offerings.
"For years Singapore Airlines has been the gold standard and now it is back to its best leading in passenger innovations and new state-of-the-art aircraft models," says AirlineRatings Editor-in-Chief Geoffrey Thomas.
AirlineRatings' award editors highlighted Singapore Airlines' new non-stop Singapore to New York service.
"The editors said that the competition for top spot was tight with Air New Zealand, Qantas Airways and Qatar Airways just being nudged out," he adds.
In-flight product
The awards are compiled using major international industry and government safety audits, plus 12 key criteria including fleet age, passenger reviews, profitability, investment ratings, staff relations and product offerings.
"In our objective analysis Singapore Airlines came out number one in many of our audit criteria, which is a great performance," explains Thomas.
Singapore Airlines, which earlier in 2018 picked up the coveted Skytrax Airline of the Year Award, also won AirlineRatings' Best First Class prize.
Meanwhile Qatar Airways, which placed number four on the overall ranking, saw its great food and luxury offerings secure Best Catering and Best Business Class.
"The airline's Qsuite is a first-class experience in business class," says AirlineRatings. "It leaves little to chance and our judges rated it as one of the best overall business-class products they had seen. It sets a standard to which some airlines can only aspire."
Aussie airline Qantas picked up the Best Lounges gong for the second year.
While Air New Zealand may no longer be reigning champion, the airline was recognized for Excellence in Long Haul Travel (Pacific).
AirlineRatings also praised Emirates, number six on the overall round-up, for its continued pioneering of top inflight entertainment options.
"Emirates was one of the pioneers of IFE, and one of the first to install seatback videos in economy," says AirlineRatings. "Today its IFE platform ICE is in a class of its own."
Economy options were also awarded. For the second year running, KoreanAir was recognized for its spacious seats. Westjet was crowned the Best Low-Cost Airline in the Americas, Wizz won for Europe and AirAsia / AirAsia X for Asia/Pacfic.
AirlineRatings.com's top 10 airlines for 2018
1. Singapore Airlines
2. Air New Zealand
3. Qantas
4. Qatar Airways
5. Virgin Australia
6. Emirates
7. All Nippon Airways
8. EVA Air
9. Cathay Pacific Airways
10. Japan Airlines
Latest Stories
-
England are tough, but we can play against Ghana, Panama – Croatia coach reacts to World Cup draw
1 hour -
We can beat anyone – Otto Addo reacts to World Cup draw
2 hours -
GPL 2025/26: Mensah brace fires All Blacks to victory over Eleven Wonders
3 hours -
This Saturday on Newsfile: Petitions against the OSP, EC heads, and 2025 WASSCE results
3 hours -
Ambassador urges U.S. investors to prioritise land verification as Ghana courts more investment
4 hours -
Europe faces an expanding corruption crisis
4 hours -
Ghana’s Dr Bernard Appiah appointed to WHO Technical Advisory Group on alcohol and drug epidemiology
4 hours -
2026 World Cup: Ghana drawn against England, Croatia and Panama in Group L
4 hours -
3 dead, 6 injured in Kpando–Aziave road crash
5 hours -
Lightwave eHealth accuses Health Ministry of ‘fault-finding’ and engaging competitor to audit its work
5 hours -
Ayewa Festival ignites Farmers Day with culture, flavour, and a promise of bigger things ahead
5 hours -
Government to deploy 60,000 surveillance cameras nationwide to tackle cybercrime
5 hours -
Ghana DJ Awards begins 365-day countdown to 2026 event
5 hours -
Making Private University Charters Optional in Ghana: Implications and Opportunities
5 hours -
Mampong tragedy: Students among 30 injured as curve crash kills three
5 hours
