The Head of Public Events and Communications at Charter House, Robert Klah, has cleared the air on the issues surrounding King Promise’s performance at the just-ended 25^th Telecel Ghana Music Awards.

In an interview on Joy Prime, he said that both parties, including the artiste and technical team, are not to blame, citing the fact that both teams made their best efforts, which unfortunately did not result in success.

Mr. Klah attributed King Promise’s poor performance to an unusual day, which he said is normal and can happen to everybody.

“At the beginning, that’s where you could say that there were issues with the sound, but beyond that, it was rectified. If I get the reactions that people are giving, I would say that probably he had a bad day,” he explained on the Prime Morning show.

He added that no one intended to ruin the musician's stagecraft, and that it was a collective board decision to choose the singer as the first performer of the night.

Given the musician’s performance from the previous editions, the team was excited and anticipating an exhilarating act. Mr. Klah said the team invested in the organisation to ensure that all performances were successful.

He pleaded with the public to stop condemning King Promise for his performance and instead encourage him to do better and improve in future events because he is an excellent performer.

“It was a lot of work just trying to make sure that we elevate the performance and working with them to be able to make that a reality. I’m just sad that it didn’t go as expected, but from an artistic point of view, I can only say that these things do happen. We shouldn’t beat King Promise too much for it. You know, sometimes when you’re singing your own song, you want to be able to adlib. He’s a great performer, and he just had a bad day; let’s encourage him.”

King Promise has been severely criticised by social media users following his performance at the 25^th TGMA, which took place at the Grand Arena, Accra, considering that the singer was the opening act.

His performance generated heated discussions among internet users, with some accusing him of not trying his hardest and others blaming Charter House for poor sound quality.

But after King Promise’s act, the technical team tightened up, and the other billed musicians, including Efya, Nacee, Kuami Eugene, and Stonebwoy, nailed their performances.

Mr. Klah outlined some fundamental challenges the team is working towards addressing so as to avoid such occurrences and be adherent to time in the next edition.

“The first one is red carpet. When the red carpet delays, it affects the timing. The second one is the number of award categories we’re presenting. You get to some of the big shows, and they’re presenting less. If the way to go is to split it or give some of the awards on different days, then that would be it.”

He said they are also considering the change in start time for the red carpet, as the board is deliberating on starting at 5 p.m. and 6 p.m.