Vodafone Ghana Chief Executive Officer (CEO) Patricia Obo-Nai, has disclosed that the outbreak of Covid-19 in Ghana has seen the company’s operations and the demand for its services go up by 50%.
According to her, the coronavirus outbreak has seen a surge and data traffic and increasing demand for network and infrastructure in Ghana.
“We’ve seen data traffic go up by about 50 per cent and so we’ve had to expand capacity to manage it as much as possible,” she said.
The CEO said this in an interview with the Bloomberg Surveillance’s live interview, which sought to find out how some changes in the telecom sector including the outbreak of Covid-19, had affected the company’s operations and services to consumers.
She said Vodafone as part of measures to satisfy consumer needs, embarked on a journey to drive digital adoption and help to establish opportunities for the educational and health sectors and small and medium-scale enterprises.
It also increased more digital wireless connectivity, enabled cashless payments, and delivered financial services through its mobile money platform.
Mrs Obo-Nai said Vodafone Ghana had seen a 40 per cent increase in the number of active customers on its mobile money platform since the outbreak of Covid-19, and she believed it was a good transformation as that was safer, secure, and the best way to pay bills and salaries.
She said government had partnered the telecom companies and the Electricity Company of Ghana to provide access to fibre in communities and schools, saying that was a good effort to ensure that all customers enjoyed same services.
Responding to a question on steps taken by Government halt the dominance of MTN in Ghana, CEO Of Vodafone said the telecom company is more concerned with having a positive competition in a provided equal space that would collectively help to satisfy consumer needs.
“We at Vodafone Ghana don’t have any problem so long as the actions of the regulator is helping the consumer, stimulating innovation and promoting creativity in the industry,” she said.
The CEO said bringing Vodafone under the Vodacom umbrella, had not limited the comprehensive operations of the company, however, it had enabled the two entities to share best practices, and create synergies through capitalizing systems to promote better services.
Latest Stories
-
Yaw Nsarkoh: Bit by bit we will understand China
6 hours -
Looted and returned: Asante royal artefacts on display for public viewing at Manhyia Museum
6 hours -
Suspected killer in Kasoa land dispute shooting not a National Security operative
7 hours -
Ghana appoint four Para Athletics coaches in Preparation for Paris 2024
7 hours -
Kumasi Cheshire Home decries inadequate equipment; seeks public support
7 hours -
UCL: Niclas Fullkrug hands Dortmund first leg advange over PSG
8 hours -
GPL: Accra Lions beat Hearts of Oak to go third
9 hours -
Seek higher grounds as rains intensify – GMet warns
10 hours -
May Day: Sam Ankrah promises to prioritise welfare and well-being of workers if elected president
10 hours -
Bawumia plans door-to-door campaign for 2024 polls
10 hours -
GAF condemns ‘unprovoked’ fatal shooting of soldier in Kasoa land dispute
10 hours -
OSP’s request for money laundering probe against Cecilia Dapaah baseless – AG advises EOCO
11 hours -
Obofour Raphael releases ‘Asem Yi Di Ka’ EP
11 hours -
‘Operation Clean Your Surroundings’: Popular Kenkey joint and public toilets in Takoradi shut down
11 hours -
GFA boss Kurt Okraku graces Dreams FC’s dinner to celebrate CAF Confederation Cup exploits
11 hours