Audio By Carbonatix
The Alliance for Accountable Governance (AFAG), a pressure group, is urging the National Communications Authority to urgently organize a public forum to enable mobile phone users inform telecom operators about the problems they face.
The pressure group made the call after releasing results of a survey dubbed the "Voice for Telecommunication Efficiency" or VOTE initiative.
The survey was conducted from all the ten regions but results from seven regions clearly show consumers remain dissatisfied with services provided by telecom operators.
AFAG secretary, Arnold Boateng, said that consumers had issues with call drops, high call charges and bad networks.
He said it is high time the NCA addressed the concerns of consumers and held telecom operators accountable.
Meanwhile Communications Minister Haruna Iddrisu has given assurance that the government will work to ensure better services to consumers.
According to him the plans to roll out the number portability programme are underway and must significantly ensure subscribers get value for money.
Telecom operators in Ghana have come under intense criticism for providing poor quality services although charges remain very high.
Source: Myjoyonline.com/Ghana
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Tags:
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Latest Stories
-
NAIMOS intensifies anti-galamsey crackdown in Western and Western North Regions
36 minutes -
ORAL: Government has turned prosecutions into performances – Kwesi Botchway Jnr
1 hour -
But for GoldBod, Ghana would’ve been on its knees – Rosemond Obeng
1 hour -
Galamsey: 5 arrested in NAIMOS crackdown on Birim River
1 hour -
GoldBod’s $214m is a transactional cost, not a loss – Parliament’s Economic and Dev’t Committee chair
2 hours -
‘Which of your ‘old’ ideas reduced dollar rate or fuel prices?’ – Kobby Mensah to Oppong Nkrumah
2 hours -
Defence Ministry swears in 9-member advisory boardÂ
2 hours -
Energy Ministry clarifies ECG reform, assures no sale under private sector participation
2 hours -
24-hour Livestock Market launched to drive economic growthÂ
2 hours -
Gender Minister leads call for coordinated action to reduce maternal deaths
3 hours -
Driver’s mate jailed for stealing cash and mobile phone
3 hours -
Legal Green Association commends government and Edmond Kombat for TOR revival
5 hours -
Trump hopes to reach phase two of Gaza ceasefire ‘very quickly’
5 hours -
Bangladesh’s first female prime minister Khaleda Zia dies aged 80
5 hours -
We’ll prosecute persons who do not surrender illegal arms before Jan 15 – Dr Bonaa
5 hours
