Audio By Carbonatix
Apple has blamed "external factors" for a handful of iPhone battery fires in China.
Eight users have complained to Shanghai's consumer watchdog that their iPhone 6 series handsets spontaneously combusted or exploded.
The US tech giant said it had conducted tests on the devices and had found "no cause for concern with these products".
One technology analyst told the BBC she did not believe it to be a widespread problem.
Apple said the iPhones had external physical damage "which led to the thermal event".
The watchdog's report quoted one woman as saying her iPhone 6S Plus exploded in August, shattering the screen and leaving the battery and back of the phone blackened.
'Top priority'
But the company has denied that it was slow to respond to consumer complaints raised by the state-run Shanghai Consumer Council.
'We treat safety as a top priority and have found no cause for concern with these products,' the company added.
Xiaohan Tay, technology analyst for IDC in Beijing, said: "From what we are seeing in the market, it doesn't seem to be a big problem yet in China, we can't confirm whether all iPhone 6 and 6S models are at risk."
"At this point, it doesn't seem that there is any major implication yet for the iPhones sold outside of China," she told the BBC.
However, complaints against Apple have surged in the past two months according to the Shanghai Consumer Council.
China sales
They include reports of sudden shutdowns of the iPhone 6 and 6S - even though batteries still had enough power.
Apple last month offered to change iPhone 6S batteries for Chinese users who complained of the sudden shutdowns.
But it has maintained that the problem did not constitute a safety issue.
The firm has seen Chinese sales fall over the past three quarters following rising competition with domestic smartphone makers offering cheaper models.
Those domestic handset makers are likely to have received a boost after South Korea's Samsung Electronics recalled 2.5 million Note 7 handsets globally following a series of battery fires.
Analysts say those problems have not only damaged Samsung's reputation but have raised distrust of foreign smartphone brands in China.
Latest Stories
-
Tano North residents commend MCE over infrastructure drive
14 seconds -
‘I’m a cocoa farmer too’ — Mahama speaks on price cuts and farmer pain amid crises
5 minutes -
Underground Mining Alliance donates Vein Finder to sickle cell unit of AngloGold Ashanti Health Foundation
6 minutes -
Police re-arrest Abdul-Aziz Iddrisu, suspected killer in Bawku chieftaincy violence
13 minutes -
Diaspora meets home: AkunaPod Retreat sparks new wave of film collaboration
13 minutes -
FDA warns against using ‘cement’ to preserve beans
22 minutes -
On signs the rising Steeplechase star from Africa, Mercy Chepngeno
30 minutes -
The People’s Forum protests cocoa price cut with billboards
34 minutes -
Kwaw Kese to refund $170 raised for Kwesi Arthur to donors after backlash
37 minutes -
Ghana Water MD urges public to report construction activities disrupting water supply
51 minutes -
Ghana Water unable to fund major projects due to financial constraints — Adam Mutawakilu
1 hour -
PPAG raises alarm over lack of sign language interpreters in public, private institutions
1 hour -
Black Stars ‘disastrous’ AFCON 2023 campaign didn’t surprise me – Kurt Okraku
1 hour -
Empower state agencies to work effectively to fight corruption – GACC
1 hour -
Blood, betrayal and the bill: Ghana’s paternity crossroads
1 hour
