Audio By Carbonatix
Australia's competition regulator said on Tuesday it has taken Amazon's Australian unit to court, alleging its Prime subscription contracts contained unfair terms that allowed the company to add advertising to its video streaming platform.
The Australian Competition and Consumer Commission (ACCC) alleged that between November 2023 and August 2025, Amazon Australia used unfair Prime Video contract terms to make negative changes for over 1 million annual subscribers without offering compensation.
"We allege that Amazon AU included multiple unfair terms in its contracts with Australian annual Prime subscribers, and it then relied on some of these terms to bring ads onto Amazon Prime Video," said ACCC Chair Gina Cass-Gottlieb.
After July 2024, subscribers who wanted to maintain ad-free streaming had to pay an additional A$2.99 per month. This was despite annual subscribers already having paid A$79 ($54.40) upfront for the service, the ACCC added in its statement.
The regulator also alleged that Amazon.com Services LLC was knowingly concerned in the Australian unit's conduct, adding that the former was involved in drafting the Australian contracts that contained the terms.
The ACCC is seeking declarations, penalties, consumer redress, costs and other orders.
In an emailed response to Reuters, a spokesperson for Amazon Australia said the firm is "reviewing the case filed by the ACCC in detail" and had cooperated with the regulator throughout the investigation.
The ACCC investigated Amazon's local unit's contracts after receiving consumer reports about the introduction of ads to Prime Video in 2024, according to its statement.
Latest Stories
-
BoG and SEC roll out Ashanti NaVALI initiative to drive responsible virtual asset adoption
18 seconds -
Corporate Ghana, international community present relief donations to government following June 29 disaster
21 minutes -
AKSA Energy deal: Ghana must conduct own investigations despite US conviction – Osae-Kwapong
28 minutes -
Guinness Ghana DJ Awards 2026 Pub Fest set for Winneba on August 15
37 minutes -
KMA orders removal of unauthorized canopies, awnings at shop frontages in Kumasi
58 minutes -
We are chasing Ebola virus – it is ahead of us, WHO warns
1 hour -
Tourism Minister prioritises unfinished cultural centres over promised Kumasi theatre
1 hour -
Ghana’s forts and castles are warning us: Climate change is also a cultural crisis
1 hour -
Centralised decentralisation: The strings we do not see, and what managing Tema has taught me about local power
1 hour -
Non-partisan on paper: How Ghana’s MMDCE reform could still hand every district to one party
1 hour -
GoldBod generated $10.8bn in forex from small-scale gold — Sammy Gyamfi
2 hours -
Running for an office and running the office
2 hours -
Drowning in data, dying from bad decisions -BigData Ghana CEO charges Africa to act
2 hours -
“It’s time for us to make our voices heard” – GAUA on strike over allowance disparity
2 hours -
Ghana’s graduates trapped in unemployment as the system fails to absorb them
2 hours