FBNBank Ghana Limited, a subsidiary of First Bank of Nigeria Limited has relaunched its Ring Road Central branch, located opposite Meridian House.
With the bank’s “You first” customer proposition, the opening of the ultra-modern Ring Road Central branch forms part of FBNBank Ghana’s strategy to bring financial services closer than ever to its customers to make products and services available to all who bank with the bank.
It is in recognition of the fact that as a bank, there should also be comfortable and convenient touch points for clients who occasionally need to physically interact with the bank to be able to do so at a place such as the ultra-modern Ring Road Central branch.
Welcoming guests to the event, the FBNBank Ghana Managing Director, Victor Yaw Asante announced the introduction of the bank’s Premium Banking service, which he revealed would be available at the Ring Road Central, Airport and Kaneshie branches.
According to Mr. Asante, “FBNBank Premium Banking is an invitation only banking experience that allows us to provide dedicated service to our discerning High-Value customers who desire a complete range of personalized, differentiated banking products and services designed to provide absolute convenience and relevance to them.”
He disclosed that there is a range of benefits available to FBNBank Premium Banking customers both locally and when they travel across the six Sub Saharan African countries where its parent, First Bank of Nigeria Limited had subsidiaries as well as in the United Kingdom and France.
The FBNBank Ghana MD recounted the brand’s depth of experience and sound financial knowledge spanning 126 years which“makesus constantly interact with customers to understand their needs.
“Based on this understanding, we have provided tailored products and services to suit these needs in our quest to seek relevant ways of growing our customers, ourselves, and our business. It is as a result of this that our brand has become a constant financial partner to our customers.”
Mr. Asante stated that FBNBank Ghana is pursuing a digital agenda, which leverages new and evolving technologies, to facilitate access to everyday financial services for consumers and businesses.
This, he indicated, culminated in the opportunity presented to the bank’s customers to make real-time financial transactions using *894# Quick Banking, FBNMobile, Online Banking, and Agent Banking.
While revealing that FBNBank Ghana will turn 25 years in Ghana in 2021, the Managing Director noted that “the bank will continue to strive to endear the FBNBank Ghana brand to our customers through delivery of excellent financial services that meet the needs of the bank’s customers.”
The second Deputy Governor of the Bank of Ghana (BoG), Mrs. Elsie Addo Awadzi, who was the Special Guest of Honour at the event congratulated the management and staff of the bank on this milestone.
She noted that “since FBNBank’s entry into the Ghanaian banking space in 2013 through the acquisition of International Commercial Bank (ICB), the bank has consistently increased its foothold in the industry, as well as its impact on the economy.
“I commend the board for its oversight role and its commitment to growing the business of the bank in a sustainable and sound manner riding on the back of strong financial performance and customer satisfaction.”
She said the opening of the branch in the midst of the COVID-19 pandemic, which had increased the operational cost of the bank across the country was a demonstration of FBNBank’s commitment to be actively supportive of the customers and the country’s development.
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