The Public Utilities Regulatory Commission (PURC) convened an emergency stakeholder meeting on May 23, 2025 with the Ghana Grid Company Limited (GRIDCo), Electricity Company of Ghana (ECG), and Northern Electricity Distribution Company (NEDCo), to address the ongoing electricity supply challenges and unplanned outages affecting parts of the country.

The meeting, initiated by the Commission after monitoring and receiving consumer complaints, aimed to understand the root causes of the recent power disruptions, assess the operational challenges facing utility service providers, and ensure the implementation of coordinated measures to restore and stabilise the electricity supply.

The Executive Secretary of PURC, Dr Shafic Suleman, reiterated the Commission’s mandate to protect consumer interests and uphold utility service standards. “The Commission is seriously concerned about the frequent power outages being experienced in some regions. This meeting is a crucial step in ensuring that the causes are identified and urgent corrective actions are taken by all parties involved,” he said.

During the engagement, GRIDCo, ECG, and NEDCo provided detailed briefings on the technical and operational difficulties contributing to the supply instability, including long and widespread feeders, inadequate Bulk Supply Points (BSPs), tampering of the Electricity Network, Overload on System Components, overgrown vegetations, and effects of weather.

Following the briefings, the Commission directed the utilities to submit comprehensive reports on the current challenges, immediate mitigation measures, and long-term plans to prevent recurrence. The Commission also emphasised the need for improved communication with the public during such disruptions to enhance transparency and public confidence.

The Commission will ensure strict compliance with performance standards to safeguard the reliability of electricity supply nationwide and urges consumers to report any challenges affecting utility service delivery in their localities.

The Commission is committed to protecting the interests of consumers and utility service providers and will continue to monitor the current power situation to ensure quality of service delivery.