Audio By Carbonatix
Singapore Airlines has offered to pay compensation to those who were injured on a London to Singapore flight that encountered severe turbulence.
In a social media post, the airline said it was offering to pay $10,000 (£7,800) to those who sustained minor injuries.
For passengers with more serious injuries, the airline is providing "an advance payment of $25,000 to address their immediate needs" and further discussions to meet "their specific circumstances".
A 73-year-old British passenger died and dozens more were injured when flight SQ 321 encountered turbulence over Myanmar and was diverted to Thailand in May.
Early investigations showed that the plane accelerated rapidly up and down, and dropped around 178ft (54m) over 4.6 seconds.
Passengers described how crew and those not wearing seatbelts were sent flying and slammed into the cabin ceiling.
A hospital in Bangkok where passengers are being treated said there were spinal cord, head and muscle injuries.
There were 211 passengers - including many Britons, Australians and Singaporeans -and 18 crew on board the Boeing 777-300ER aircraft at the time of the incident.
The company said it would offer a full fare refund to all passengers on the flight, including those who did not suffer any injuries.
On top of this, Singapore Airlines said passengers will receive delay compensation in accordance with European Union or United Kingdom regulations.
The airline also offered S$1,000 ($739; £580) to all passengers to cover immediate expenses and it arranged for loved ones to fly to the Thai capital where requested.
Under international regulations, airlines must offer compensation when passengers are injured or die while on a plane.
The incident brought attention to seatbelt practices, as airlines usually allow passengers to undo their belts during normal cruise conditions.
Latest Stories
-
Five-year-old boy dies after getting caught in ski travelator
2 hours -
‘This is an abuse of trust’- PUWU-TUC slams gov’t over ECG privatisation plans
2 hours -
Children should be protected from home fires – GNFSÂ
2 hours -
Volta Regional Minister urges unity, respect for Chief Imam’s ruling after Ho central mosque shooting
3 hours -
$214M in gold-for-reserves programme not a loss, Parliament’s economy chair insists it’s a transactional cost
3 hours -
Elegant homes estate unveils ultra-modern sports complex in Katamanso
3 hours -
ECG can be salvaged without private investors -TUC Deputy Secretary-General
3 hours -
Two pilots killed after mid-air helicopter collision in New Jersey
4 hours -
2025 in Review: Fire, power and the weight of return (January – March)
4 hours -
Washington DC NPP chairman signals bid for USA chairmanship
4 hours -
Sheikh Ali Muniru remains Volta regional Imam, says National chief Imam
4 hours -
GoldBod CEO accuses Minority of hypocrisy over Gold-for-Reserves losses
5 hours -
Sammy Gyamfi to address alleged losses under gold for reserves programme on Jan 5
5 hours -
BoG–GoldBod $214m hit is design failure, not market loss – Minority
5 hours -
Festive season sees minor fires, but domestic cases hit 15–20 daily – GNFS
5 hours
