Vodafone has taken its customer commitment a notch higher by streamlining its mobile offerings to ensure easy choice and convenience for customers.
The telecommunications company says it arrived at this decision following issues it identified were affecting customers, such as indecision when choosing a preferred bundle from the numerous options in its product portfolio.
Using customer insights, the telecommunications giant has introduced eight unique value-packed bundles, which will replace its tall list of integrated bundles.
These will empower the customer to choose an ideal monthly weekly or daily plan based on their usage.
The new eight bundles, namely Red 1, Red 2, Red 5, Red 10, Red 20, Red 25, Red 50 and Red 100, offer minutes for calls to Vodafone numbers, calls to other networks, and international destinations in specially designed packages.
They also offer SMS and data to enable customers to connect to the things that matter to them.
Commenting, Pushpinder Singh Gujral, Consumer Business Unit Director at Vodafone Ghana said “this is a game changer for us in the way customers access our product offerings. Our commitment is to ensure the customer is truly satisfied and empowered to make informed choices without complexities. From today, we are giving Ghanaians every reason to find in us, the right partner to keep them confidently connected.”
Customers can subscribe to any of these unique bundles by dialling *7070# or *151*3# to subscribe. The new bundles are also available on the MyVodafoneApp. Customers can download this free Vodafone app from the Play Store or App Store.