Technology-enabled but people-led
Telstra's Managing Director for EMEA Tom Homer explained that digitally mature organizations show greater focus on people and processes, saying: “I believe that digital transformation is technology-enabled, but people-led. Yet our research shows employees are not being given the attention they warrant. Successful digital transformation relies on more than the right technology. It requires the right culture, the right people and the right processes to support them. Digital transformation should be a company journey that involves upskilling and changing employee mindsets, adapting structures and ways of working, and creating teams that can maximise the new technologies being introduced.” When it came to successful digital transformation projects, Telstra's research found that a company-wide approach is significantly more likely to result in success. However, 53 percent of UK organizations allow business departments to drive individual digital initiatives instead of the whole company. Organizations also rated their top three digital transformation priorities as optimizing technology to move faster, managing risk and compliance and protecting digital assets from cyber threats. Digital transformation spending is also on the rise with a quarter (25%) of UK businesses investing more than one million in digital transformation products and services over the past year. This number is set to increase as 24 percent of respondents said their company's digital transformation spending would grow by more than ten percent in the next three years.DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
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