The Komfo Anokye Teaching Hospital has started home delivery of drugs to chronic but stable patients.
The Chief Executive, Prof. Otchere Addai-Mensah, says this will remove the inconvenience these patients encounter in accessing medications.
He said dedicated pharmacists will be available to facilitate the process.
"Institution of courier services for the home delivery of refill medicines to chronic but stable patients. This means such patients, who will be assigned dedicated Pharmacists, will not need to come to the hospital for their medicines as they will be delivered to them at home at a reasonable fee," he said.
He made this known at the hospital’s 2022 end-of-year performance review.
Momo and POS terminals
Prof. Addai-Mensah again announced the introduction of Mobile Money and Point of Sale terminals which have already proven to be a game-changer.
“For the first time in the history of the hospital, payments of hospital bills through mobile money (momo) and Point of Sale (POS) terminals have been introduced to allow patients to conveniently pay their bills without joining any queue. In just 19 days of the introduction of this service this month, over GHs100,000.00 in patients’ bills have been paid through these means,” he said.
Patients’ satisfaction surveys
Prof. Addai-Mensah also stressed the intensification of patient surveys to assess patient satisfaction.
“Intensify the conduct of segmented patient satisfaction surveys to determine the level of patients’ experiences at the various units and directorates and other ways for further improvements,” he said.
‘Mystery clients’
As part of efforts to improve care, Prof. Addai-Mensah revealed what he calls, 'mystery clients' who will assess care at the hospital.
“There will be the use of mystery clients to proactively determine, review and enhance the quality of care at the hospital,” he said.
Retooling
Prof. Addai-Mnesah said the hospital during the period under review also continued with its heavy investment by spending an amount of over Six Million Ghana Cedis (Ghc6 Million) from its Internally Generated Funds (IGF) in the procurement of critically needed equipment and facilities.
“These sets of equipment are making a remarkable difference in the hospital’s ability to provide a broader range of specialist care to the public and training of health care professionals in the country.
“Notable among the equipment that were delivered and installed during the period included ventilators, an X-Ray Digital detector, a Lamina flow cabinet, an electric tumbler dryer three Slit Lamp Biomicroscope, four Cardiac Monitors and suction machines among others,” he stated.
Latest Stories
-
Access Bank Ghana Plc records commendable financial growth in quarter one, 2024
12 mins -
GFA DC charges Bashir Hayford over alleged misconduct in Bechem Utd game
21 mins -
MTN FA Cup: Dreams FC beat Soccer Intellectuals to make semis
1 hour -
Ayorkor Botchwey champions transformative investment, trade agenda
1 hour -
KNUST, University of Rwanda share experiences in implementation of Mastercard Foundation Scholars Program
2 hours -
Top 10 most visited tourist sites in Ghana 2023
2 hours -
Cecilia Dapaah case: I will reopen investigation into alleged acts of corruption – Mahama
2 hours -
GRA boss charges customs officers to be professional ahead of 2024 general elections
3 hours -
NPP thanks stakeholders for successful Ejisu by-election
3 hours -
Bawumia promises to involve chiefs in licensing miners if elected President
3 hours -
Koda should have visited the pastor to avert the prophecy – Ajagurajah
3 hours -
Emotional support alligator taken and released in swamp
3 hours -
A mate is a mate, Bawumia can’t be in the driver’s seat – NDC Communicator
3 hours -
Over 400 million Google accounts have used passkeys, but our passwordless future remains elusive
3 hours -
Kwame Nkrumah Memorial Park surpasses Aburi Gardens as most visited site in 2023 – GTA
3 hours