Audio By Carbonatix
Apple has blamed "external factors" for a handful of iPhone battery fires in China.
Eight users have complained to Shanghai's consumer watchdog that their iPhone 6 series handsets spontaneously combusted or exploded.
The US tech giant said it had conducted tests on the devices and had found "no cause for concern with these products".
One technology analyst told the BBC she did not believe it to be a widespread problem.
Apple said the iPhones had external physical damage "which led to the thermal event".
The watchdog's report quoted one woman as saying her iPhone 6S Plus exploded in August, shattering the screen and leaving the battery and back of the phone blackened.
'Top priority'
But the company has denied that it was slow to respond to consumer complaints raised by the state-run Shanghai Consumer Council.
'We treat safety as a top priority and have found no cause for concern with these products,' the company added.
Xiaohan Tay, technology analyst for IDC in Beijing, said: "From what we are seeing in the market, it doesn't seem to be a big problem yet in China, we can't confirm whether all iPhone 6 and 6S models are at risk."
"At this point, it doesn't seem that there is any major implication yet for the iPhones sold outside of China," she told the BBC.
However, complaints against Apple have surged in the past two months according to the Shanghai Consumer Council.
China sales
They include reports of sudden shutdowns of the iPhone 6 and 6S - even though batteries still had enough power.
Apple last month offered to change iPhone 6S batteries for Chinese users who complained of the sudden shutdowns.
But it has maintained that the problem did not constitute a safety issue.
The firm has seen Chinese sales fall over the past three quarters following rising competition with domestic smartphone makers offering cheaper models.
Those domestic handset makers are likely to have received a boost after South Korea's Samsung Electronics recalled 2.5 million Note 7 handsets globally following a series of battery fires.
Analysts say those problems have not only damaged Samsung's reputation but have raised distrust of foreign smartphone brands in China.
Latest Stories
-
AfroFuture Ghana 2025 adds Rema, KiDi and more to its December festival lineup
12 minutes -
Paramount launches rival bid for Warner Bros Discovery
25 minutes -
Ukraine’s European allies press for more security guarantees
49 minutes -
Why the haste? – NPP MP question’s EC notification over vacant Kpandai seat despite stay of exection
53 minutes -
Explainer: Why electricity and water tariffs have surged to 9.86% and 15.92%, respectively
56 minutes -
Ghana lights up first-ever plastics leadership awards
56 minutes -
Finance Minister tasks MDAs to reduce audit infractions to the barest minimum next year
57 minutes -
Finance Minister charges Osu Tax Office staff to boost revenue, pledges support and incentives
1 hour -
Mafi Traditional Council launches 77th Hogbetsotso Festival, celebrating heritage and unity
1 hour -
‘He left me’ – Meagan Good says breakup with DeVon Franklin was painful but not a failure
1 hour -
Alumni support essential to educational progress – Former GES Director
1 hour -
Mahama pushes for joint ventures with China to boost Ghana’s economy
2 hours -
Sekyere Rural Bank PLC increases profit by 246%, sets strategies to attain more
2 hours -
Policy fragmentation slows EV growth -Koranteng advocates comprehensive national plan
2 hours -
Utility tariff hikes too sensitive to ignore – Labour consultant demands stakeholder dialogue
2 hours
