Power consumers in parts of Kumasi have expressed frustration over electricity outages extending beyond announced blackout hours, as the Electricity Company of Ghana (ECG) implements scheduled interruptions along the Ahodwo–Santasi corridor.

The utility company has explained that the planned outages are necessary to facilitate the relocation of high-tension and low-voltage poles to accommodate the ongoing Ahodwo–Santasi dual carriageway project.

While ECG had announced that the outages would commence on February 17, some residents reported experiencing blackouts the night before, including in areas not initially earmarked for the disruption.

Speaking to JoyNews’ Clinton Yeboah, affected residents described the inconvenience:

“When we were about to leave, they turned off the light twice. About an hour and thirty minutes later, it came back on. Sometimes we sleep until the afternoon; it’s really disturbing,” one resident said.

Another consumer added:

“I actually didn’t know my light was going to go off, so I was quite surprised. It was off for about an hour, and because it was in the evening, my room became very hot. I don’t like opening my window, so it became a challenge for me I couldn’t even sleep. It disrupted my plans because I needed electricity for my work; I make wigs, and that requires power.”

In response, ECG has called for patience from customers, assuring the public that efforts are underway to expedite work and restore power as quickly as possible, although no completion date has been provided.

Benjamin Obeng Antwi, ECG’s Public Relations Officer for Ashanti West, explained the necessity of the outages:

“The construction from Santasi roundabout to Ahodwo requires the relocation of some high-tension and low-voltage poles due to the road expansion. We will start the relocation process next Tuesday. While there will be some outages, we intend to minimise the impact and will inform our valued customers in advance, in line with PURC regulations.”

He further outlined the company’s communication strategy:

“We are making a concerted effort to get closer to our customers. Updates will be shared via our social media platforms, ECG WhatsApp channel, and the ECG Power App. District teams will also use public announcement systems in affected areas to provide daily updates, giving customers ample time to plan.”

Regarding meters in buildings affected by the road expansion, Mr Obeng Antwi urged residents not to remove them:

“Some structures earmarked for demolition will require meter removal. Our teams will handle this to ensure all necessary information is captured, including any outstanding credit. We will replace meters appropriately, and customers will retain their electricity credit.”

The ECG reiterated its commitment to keeping disruptions as brief as possible while ensuring the safe and efficient relocation of electrical infrastructure along the Ahodwo–Santasi stretch.