AirtelTigo Money compensates customers after service restoration

AirtelTigo is offering one week of free money transfers to all networks effective August 8.

It said that all the technical issues that its AirtelTigo Money platform dysfunctional on July 23 were fixed on July 27, and "services have been running smoothly since then.

"We assure our customers of the requisite measures that have been put in place to prevent any future occurrence."

In a statement on Thursday, the Director for Mobile Financial Services at AirtelTigo, Rev. Thompson Sakyi, said, “The patience our customers demonstrated during that period is greatly appreciated, and I urge them to continue using our service.

"As a token of appreciation and honouring our promise, ATMoney offers seven days of free money transfers to all networks effective Monday, 8th August 2022, from 12 am to Sunday, 14th August 2022, 11:59 pm (only e-levy would apply).”

He added, "AirtelTigo uses this opportunity to apologise once again for the inconvenience caused to our cherished customers. AirtelTigo remains committed to making life simple."

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