Two-and-a-half hours into the flight, Smith noticed the captain had walked down the aisle and was looking out of the window at the wing of the plane. He recounted on YouTube: "This is causing a bit of a stir, I remember saying to the guy sitting next to me 'this doesn't look good.'"
It wasn't until 30 minutes later that an announcement was made from the flight deck. The captain told passengers that they had a fuel issue. Midway over the Atlantic Ocean, he explained that they would need to return to New York.
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