The Electricity Company of Ghana (ECG) in the Ashanti region says special technical and resource measures have been put in place to manage the anticipated load and maintain a stable supply.

With more customers expected to stay home during the Christmas holidays, electricity demand is projected to surge, placing added pressure on power sources and distribution infrastructure.

The Company says standby technical staff have been deployed, while some selected offices will remain open to provide specialised assistance to customers throughout the festive period.

The Electricity Company of Ghana (ECG) in the Ashanti South Region serves six major districts, including Obuasi, New Edubiase, Bekwai, Asokwa, Dunkwa, and Manso Nkwanta in the Ashanti region.

The significant usage of electricity within these areas has informed new strategies to ensure a consistent supply and prevent power disruptions during the 2025 Christmas festivities.

Ashanti South Region General Manager, Ing. Jonathan Adjabeng, has admonished customers to also rely on its cashless and modern payment systems, including mobile money and power app.

“Now a lot of customers will be home, which means demand of loads will shoot up and pressure on our sources and infrastructures. In this vie,w we have put in place measures to accommodate the pressures.

“We have put standby staff to provide complimentary services, some of our offices will be opened to provide specialized assistance to customers so everybody will be served. And with complements from our cashless systems and modern payment systems, we are hoping that power cuts will not mar the Christmas celebration,” he said.

The power company in 2025 intensified reforms across four key operational areas to strengthen electricity delivery and boost revenue performance nationwide.

At the commercial level, the company targeted improved customer service and reduced losses through the loss reduction project (LRP) that replaces old meters with modern ones.

Its network operations have also been scaled up, with 35 infrastructure projects valued at about 20 million dollars implemented since the beginning of the year to ease pressure on feeders and improve voltage quality.

Ing. Adjabeng indicated that proactive fault detection systems are now being deployed to prevent outages before they occur.

Meanwhile, he asserts that cashless payment platforms, QR codes and short codes played a major role curbing extortion and enhancing revenue mobilization.

“Some of the projects include additional feeder acquisitions to offload pressured ones, and inject transformers for areas experiencing low voltages.

“The current ongoing on is fast and proactive detection of fault in our networks to prevent power cuts. Our mandate is to simply supply reliable, safe and quality electricity to support socio-economic development of this country,” he said.