Audio By Carbonatix
Scotland's largest hospital has apologised after a bereaved family was given the wrong body for a cremation ceremony.
Morgue staff at the Queen Elizabeth University Hospital (QEUH) in Glasgow passed an incorrectly labelled corpse to undertakers.
The mistake was only realised after the funeral service and cremation.
NHS Greater Glasgow and Clyde blamed human error and said that the staff involved had been suspended.
First reported by the Scottish Sun, the family who thought they were cremating their loved one are said to be inconsolable.
The mistake also denied another family the chance to have their relative's remains for a funeral.
Dr Scott Davidson, NHS Greater Glasgow and Clyde medical director, said: "I would like to offer my sincere apologies to both families affected.
"We have very rigorous processes for the identification and labelling of bodies from arrival in our mortuaries until their release into the care of an undertaker.
"It is of deep regret that these processes have not been adhered to on this occasion, and that as a result two families have been caused significant additional distress at an already very difficult time.
"We launched an immediate investigation into this incident and will ensure that learning is applied."
'Deeply concerned'
The £840m QEUH campus, which includes the Royal Hospital for Children, was hailed as a world leading facility when it opened in 2015.
However, it has been dogged by infection outbreaks and concerns around the water and ventilation systems.
Such issues are being investigated as part of the Scottish Hospitals Inquiry.
The Scottish government said it was "deeply concerned" by the cremation incident.
A spokesperson said: "We wish to express our sincere condolences to the families involved with this terrible incident.
"We have been clear with NHS Greater Glasgow and Clyde that they must fully investigate the circumstances.
"We will also carefully consider the findings of the senior inspector of burial, cremation and funeral directors into the circumstances."
Latest Stories
-
Keta Municipal Assembly intensifies community clean-up exercise with strong public participation
22 seconds -
Voting in The Hague: Chemical weapons and principles
7 minutes -
Ghana AIDS Commission to distribute condoms nationwide on February 13 ahead of Val’s Day
11 minutes -
MOFFA shuts down Winneba, Cape Coast and Abura-Dunkwa Hospital morgues over safety breaches
17 minutes -
95% of family businesses fail before the third generation – IFC urges governance reforms
20 minutes -
Foreign Affairs Ministry, Nuclear Power Ghana deepen cooperation on energy diplomacy
28 minutes -
Ashanti RCC tightens rules on mining area levies following ‘galamsey tax’ exposé
42 minutes -
GES marks International Day for Women and Girls in Science with call to close gender gap
45 minutes -
Diplomatic community applauds Ghana’s economic turnaround
1 hour -
UG graduates 153 PhDs as over 15,000 students receive degrees
1 hour -
Africa’s mineral wealth must no longer be a paradox without prosperity , says Prof. Denton as UN body releases new Report
1 hour -
Woman killed on church premises at Twifo Denyase
1 hour -
2 arrested over alleged gang rape of Osino SHS student – Dept. Education Minister
2 hours -
Haruna Iddrisu, Mohammed Sukparu survive road crash on Bolgatanga-Tumu Road
2 hours -
#RoadOfPeril: Residents, commuters demand gov’t action on Kwabenya-Berekuso-Kitase road
2 hours
