Audio By Carbonatix
Scotland's largest hospital has apologised after a bereaved family was given the wrong body for a cremation ceremony.
Morgue staff at the Queen Elizabeth University Hospital (QEUH) in Glasgow passed an incorrectly labelled corpse to undertakers.
The mistake was only realised after the funeral service and cremation.
NHS Greater Glasgow and Clyde blamed human error and said that the staff involved had been suspended.
First reported by the Scottish Sun, the family who thought they were cremating their loved one are said to be inconsolable.
The mistake also denied another family the chance to have their relative's remains for a funeral.
Dr Scott Davidson, NHS Greater Glasgow and Clyde medical director, said: "I would like to offer my sincere apologies to both families affected.
"We have very rigorous processes for the identification and labelling of bodies from arrival in our mortuaries until their release into the care of an undertaker.
"It is of deep regret that these processes have not been adhered to on this occasion, and that as a result two families have been caused significant additional distress at an already very difficult time.
"We launched an immediate investigation into this incident and will ensure that learning is applied."
'Deeply concerned'
The ÂŁ840m QEUH campus, which includes the Royal Hospital for Children, was hailed as a world leading facility when it opened in 2015.
However, it has been dogged by infection outbreaks and concerns around the water and ventilation systems.
Such issues are being investigated as part of the Scottish Hospitals Inquiry.
The Scottish government said it was "deeply concerned" by the cremation incident.
A spokesperson said: "We wish to express our sincere condolences to the families involved with this terrible incident.
"We have been clear with NHS Greater Glasgow and Clyde that they must fully investigate the circumstances.
"We will also carefully consider the findings of the senior inspector of burial, cremation and funeral directors into the circumstances."
Latest Stories
-
Ablakwa receives Presidential Special Envoy on Reparations to advance global agenda
2 minutes -
Christina Koch becomes first woman to travel around the moon on Artemis II
13 minutes -
Epstein survivors’ calls to meet King Charles and Queen harder to ignore as US visit approaches
19 minutes -
UN Secretary-General names Ghana’s Anita Kiki Gbeho as South Sudan envoy
21 minutes -
Mali withdraws recognition of Sahrawi Republic, backs Morocco’s autonomy plan
25 minutes -
Gov’t distributes over 8,500 laptops to One Million Coders project
26 minutes -
Julius Debrah, ‘man to beat’ as NDC’s James Agbey dismisses Musah Dankwah’s polls
32 minutes -
GPRTU in Savannah Region to protest alleged eviction in Damongo
1 hour -
Re: Reinsurance does not replace process — A response to the SIGA–SIC defence
1 hour -
Gender Ministry supports Harriet Amuzu in ongoing abuse case
1 hour -
AG joins plaintiff to scrap OSP ?: We should be mindful of the mischief in this – Bobby Banson
2 hours -
Samson Lardy Anyenini questions willingness of Attorneys-General to prosecute political colleagues
2 hours -
It is only fair the OSP is heard in Supreme Court case – Bobby Banson
2 hours -
Asiedu Nketia resumes Ashanti tour, second leg kicks off on Sunday
2 hours -
NLA denies salary cut claims, threatens legal action over reports
2 hours