The Electricity Company of Ghana (ECG) is courting the support of its customers to help reduce the losses the company incurs on a monthly basis.

According to the Company, the losses of close to 30% that it suffers go beyond the acceptable international threshold.

Speaking at a media briefing in Cape Coast, the Director of Customer Services at ECG, Abraham Abebrese, said the company has given a one-month moratorium for all those whose activities contribute to such losses to report them to their offices for redress or else face the consequences.

“Over the years, the biggest issue facing the Electricity Company of Ghana has been our losses, which militate against the viability of the company. Generally, losses are inherent in the electricity distribution business all over the world. It is the quantum of the losses which is unacceptable,” he said.

ECG courts support of customers to reduce quantum of losses it suffers monthly

Customers have a one-month period from June 7 to July 6, 2022, for the rectification.

“For the first time in our history, we have introduced a moratorium or an amnesty for customers prior to the auditing of all meters,” said Mr. Abebrese.

He indicated that power theft is a major contributor to the losses over the years. This affects the operations of the company.

“Losses of electricity have two components; technical and commercial losses. Where we do have control is with the commercial losses, which are caused by uncaptured meters, billing anomalies, faulty meters, meter bypassing, and meter tampering. Power theft, however, remains a significant contributor to our commercial losses,” he noted.

ECG courts support of customers to reduce quantum of losses it suffers monthly

Mr. Abebrese says there would be consequences after the moratorium given by the company and wants customers to help them reduce the losses.

He mentioned that the National Revenue Mobilisation Taskforce will resume full operation after the period and clamp down on all illegalities and charge customers for stealing.

“After the deadline, the national revenue mobilization taskforce will resume full operation and any customer caught stealing will be deemed a criminal and will be charged with the offense of stealing in accordance with the laws of the country,” he said.