Audio By Carbonatix
GCB Bank has organised a breakfast meeting as part of its efforts to deepen its relationship with clients and key partners.
The event which was organized at the plush Labadi Beach Hotel in Accra was attended by top Management, Heads of Departments, Branch Managers and staff of GCB Bank, as well as over 150 clients drawn from various sectors.
In his address, Deputy Managing Director (Operations) of GCB Bank, Samuel Amankwah, commended the customers of GCB Bank for their loyalty and assured them of the Bank’s unrelenting quest to work hard to meet and exceed their expectations.
“You are the lifeblood of our business and we believe that it is important to interact with you at the highest level to understand what your peculiar needs are, keep you updated on key initiatives and also take important feedback,” he said.
He added announced that the Bank was rolling out several initiatives focused on increasing operational efficiency and digitization to provide hassle-free service delivery.
Mr Amankwah mentioned the development of an enhanced mobile banking application, a revitalized internet banking platform, instant issue of international debit cards and integration of GCB system with that of strategic partners as some of the initiatives.
The Head of Customer Care, Muniru Muktar, reiterated the Bank's commitment to delivering superior service quality.
“We believe that the issue of superior service should not be limited to the customer service department, but it should be a culture that permeates every facet of our operations and as such we are focused on driving both internal and external engagements in a more proactive manner,” he explained.
The Chairman of the Minerals Commission and a long-standing client of GCB, Sampson Kwaku Boafo, encouraged the Bank to work at deepening its relationship with clients in the 'influential' mining sector.
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Latest Stories
-
Paramount set for $111bn Warner Bros takeover after Netflix drops bid
2 hours -
‘Absolutely worth it’: Former Deputy GES boss defends double-track legacy
2 hours -
Amanda Clinton writes: Ghana legalised hemp and regulated it like cocaine
2 hours -
Central Tongu MP introduces common exams as Adanu hands over new classroom block at Mafi-Seva
3 hours -
Ghana’s health system must break silos in NTD care and mental health
4 hours -
Research without impact is a waste of time and resources – UHAS Director
4 hours -
Securing children’s tomorrow today: Ghana launches revised ECCD policy
5 hours -
Protestors picket Interior Ministry, demand crackdown on galamsey networks
5 hours -
Labour Minister highlights Zoomlion’s role in gov’t’s 24-hour economy drive
5 hours -
Interior Minister receives Gbenyiri Mediation report to resolve Lobi-Gonja conflict
6 hours -
GTA, UNESCO deepen ties to leverage culture and AI for tourism growth
6 hours -
ECG completes construction of 8 high-tension towers following pylon theft in 2024
7 hours -
Newsfile to discuss 2026 SONA and present reality this Saturday
7 hours -
Dr Hilla Limann Technical University records 17% admission surge
7 hours -
Meetings Africa 2026 closes on a high, Celebrating 20 years of purposeful African connections
7 hours
