Music-streaming service Spotify was offline for users around the world for more than an hour on Wednesday.
Users could play only songs already downloaded to their devices. And in many cases songs cut out after just a few seconds.
The issues began at about 13:00 BST on Wednesday, affecting both free and paid users. The company has nearly 300 million users.
Spotify has not said what caused the problem.
Tweeting from its customer care account, the tech giant only said it was "aware of some issues right now".
We’re aware of some issues right now and are checking them out! We’ll keep you posted.
— SpotifyCares (@SpotifyCares) August 19, 2020
About 90 minutes after the first reports, the company tweeted that "everything is good to go and looking happy," without further explanation.
Downdetector, a website that tracks outages of popular services, registered thousands of reports around the world - including the US, UK, and Australia.
But podcasts in Spotify's app seemed to work for some users throughout the interruption.
The company has seen a surge in paying users during the coronavirus pandemic, adding six million new premium subscribers in the first quarter of the year.
Latest Stories
-
Law Lecturer demands urgent reform to allow Prisoners to execute affidavits behind bars
3 minutes -
Daddy Lumba: The voice that will never be silenced
13 minutes -
New Developments in Breast Cancer Treatment
18 minutes -
Francis Doku: Daddy Lumba ascends to the realms of immortals
35 minutes -
Photos from Day 3 of Ecobank-JoyNews Habitat Fair in Tema
2 hours -
Coding controversy: Cybersecurity pro decodes Ghana deputy minister’s answer – right, wrong, or misunderstood?
2 hours -
Bawumia’s Congress Speech: An oratorical masterpiece that will go down as one of his greatest
2 hours -
E-Governance not a luxury, it is a necessity – Julius Debrah to Civil Service
2 hours -
UHAS seeks international partnership to advance health technology training
2 hours -
Tragedy as family of 10, 15 others feared dead in boat mishap in Nigeria
2 hours -
Third place at WAFCON a sign of progress in Women’s football – Jennifer Cudjoe
2 hours -
Bawku conflict: Gov’t issues curfew in Bawku and Nalerigu
2 hours -
Gov’t deploys Armed Forces to enforce peace in Bawku amid violence
2 hours -
First Mpox death recorded in Ghana; 23 new cases confirmed
2 hours -
Bawku conflict: Students killed, MP’s residence set ablaze
3 hours