Audio By Carbonatix
Tesla has begun to recall 158,000 Model S and Model X vehicles in the US over issues with failing touchscreens that regulators were concerned could increase the risk of crashes.
The National Highway Traffic Safety Administration sent Tesla a letter requesting the recall in January.
Tesla recalls US vehicles over failing touchscreenshttps://t.co/o7RVAG0UtY
— Herb Scribner (@HerbScribner) February 2, 2021
Tesla did not respond at the time.
But drivers of affected cars report that they have now started receiving emails about what to do next.
The issue affects Model S sedans built between 2012 and 2018 and Model X SUVs from 2016 to 2018.
The NHTSA said over-the-air updates from Tesla to mitigate the issue were "insufficient".
The email from Tesla, sent to affected customers, acknowledges the issues and states that it has "voluntarily" decided to recall the affected models.
It reads: "There is no need at this time to contact us as we will notify you when the parts become available."
It added: "We kindly ask that you do not schedule a service appointment unless you receive a vehicle alert signalling memory storage device degradation or are actively experiencing a persistent blank centre display that does not recover after restarting the touchscreen."
It also offered to reimburse drivers who had already paid for repairs.
Latest Stories
-
ECG announces power outage in parts of Tema, Central Region due to network fault, maintenance
21 seconds -
When the Gospel Becomes a Weapon: The church, blackmail and the abuse of faith
26 minutes -
JoyNews’ Jacqueline Ansomah Yeboah selected for UK Media Excellence for Emerging Technology Fellowship
43 minutes -
Mental Health Alliance urges government to operationalise Mental Health Fund
57 minutes -
Ghana–Holy See agreement heads to Parliament after Cabinet approval
1 hour -
Luv FM Corporate Games 2026: Kumasi Central Prisons, Amanfiman Bank win big amid fun
1 hour -
WAFU B U17: Ghana top Group A after win over Togo
2 hours -
Ho Central Mosque reopens amid unresolved leadership dispute that led to closure
3 hours -
Minority caucus questions GH¢16.4m in Ablakwa’s SA evacuation spending, demands independent audit
3 hours -
Gender Ministry meets Nana Akua Addo’s husband over domestic violence after hospital discharge
4 hours -
UG Vice-Chancellor urges swift operationalisation of National Research Fund
4 hours -
Pope Leo to have surgery after lump found in lung
4 hours -
Joseph Cudjoe writes: Ghana must break free from the dangerous mindset that natural resources are the foundation for wealth
5 hours -
Children among 109 dead after boat capsizes off Djibouti, UN says
5 hours -
OmniBSIC Bank’s 11th health walk promotes fitness and business growth
5 hours