The Ghana Water Company Limited (GWCL) has disclosed that 40 per cent of water generated for use cannot be accounted for.

According to the water company, the stated percentage of revenue losses is mostly as a result of leakages, bursts and illegal water connections by consumers.

Speaking to journalists during the signing of a Memorandum of Understanding with the Denmark government on Thursday, the Head of Communications for the Ghana Water Company Limited, Stanley Martey, assured that the partnership with the Danish government will help to address such challenges in the distribution of water.

“Non-revenue water is one of the challenges we are faced with and in 2016 and 2017, non-revenue water was at 55%. Though we have managed to reduce it to 40%, it still remains a problem for us,” he said.

Mr. Martey further encouraged the public to report individuals who engage in illegal water connections to enable them enjoy water for free.

He added that illegal connection is not only a drain on the Ghana Water Company but affects the water bills of genuine customers thereby making them pay more.

“Some of our customers are engaging in illegal connections into their systems, and Ghanaians are watching. If you allow a customer to take more than he is supposed to take, he denies those downstream what they are supposed to get.’

“We have to be responsible and to report those who are engaged in it or haven’t even paid their water bills,” he said.

Last year, the GWCL commissioned an ultra-modern metre system to help reduce financial losses.

The Ghana Water Company Limited believes the new technology will help it track water flows and improve its distribution.