Aggrieved customers of Menzgold Ghana Limited have renewed pressure on President John Dramani Mahama’s government to take steps towards recovering their locked-up investments, warning that continued delays are deepening the frustration of affected customers.

The group says the issue was a major concern during the 2024 election campaign and is calling on the government to fulfil what it describes as a commitment to assist in resolving the matter.

Convener of the aggrieved customers, Frederick Forson, said the group has issued a 21-day ultimatum to the government to provide clarity on the whereabouts of GH¢5.4 million they claim was left behind by the previous administration.

Speaking to journalists after court proceedings involving the Chief Executive Officer of the defunct gold dealership, Nana Appiah Mensah, Mr Forson said affected customers are disappointed that no concrete action has been taken despite engagements with government.

“It is embarrassing for me that in 2024, Menzgold was a critical issue during the campaign, and I feel embarrassed that the government of the day hasn’t made any concrete step so far in achieving this money,” he said.

According to him, customers appreciated President Mahama’s meeting on July 29, during which the issue was discussed, but subsequent actions expected from relevant state institutions have not materialised.

“We always appreciate the fact that on the 29th of July last year, the President himself chaired the meeting in respect of this Menzgold money. But after that meeting, those who are supposed to take action haven’t done anything,” he added.

Mr Forson said the group has made several follow-ups, leading to the decision to issue the 21-day ultimatum.

He said customers are demanding accountability on the GH¢5.4 million funds and have also requested that government allocate at least GH¢200 million in the national budget to support efforts towards addressing outstanding payments.

Meanwhile, Nana Appiah Mensah, popularly known as NAM1, has begun cross-examination after completing his evidence-in-chief before the court.

The former CEO of Menzgold is facing legal proceedings following the collapse of the gold dealership company, which left thousands of customers unable to access their investments after the Securities and Exchange Commission (SEC) suspended the company’s operations in 2018.

The affected customers have since been seeking government and institutional intervention to help resolve the matter and facilitate the recovery of their funds.