MTN Ghana has reaffirmed its commitment to working collaboratively with all stakeholders to enhance the quality of service delivery nationwide.

According to its quarter 3 financial report, MTN said it continues to engage with the regulator and other partners to develop a framework for the effective use of spectrum and to implement the necessary system and network upgrades across the country.

MTN Ghana reached an important milestone in its commitment to providing excellent customer service nationwide.

The firm acquired additional spectrum, obtained a universal access license, and received approval from the National Communications Authority (NCA) to harmonise the expiration dates of most of the existing licenses.

According to the firm, this is a positive development for the telecoms industry, its customers and especially the country, “as it will improve our ability to serve them with better connectivity and innovative services”.

“This investment demonstrates our ongoing dedication to supporting Ghana’s digital transformation and increasing our network capacity. It will also optimize the use of existing spectrum bands, enhance network performance and support the year-on-year growth in data traffic”, it stated.

Performance Summary

The firm also said it will continue the implementation of its commercial strategies to drive revenue growth across all key business segments.

Additionally, in connectivity, it collaborated with the government and other industry players to give back 15% of the value on its data offerings.

On the fintech platform, it said the removal of the e-levy combined with the efforts to reduce cash-out activities led to increased retention of funds within the ecosystem.