Audio By Carbonatix
Some new iPhone XS and XS Max buyers have reported poor cellular reception with Apple’s latest phones, and now there’s another issue that might result in you waking up with an uncharged device in the morning.
Dozens of users have reported charging issues with their iPhone XS and XS Max devices and shared their experiences on the MacRumors forums and Apple’s support forums.
Specifically, users are experiencing issues where phones will not charge if the Lightning cable is plugged in while the device is asleep.
The problem appears to be a software bug — perhaps related to the phone’s USB accessory settings — and requires iPhones to be unlocked (or at least have the screen lit up) in order to begin charging. Tech vlogger Lewis Hilsenteger demonstrated the issues on nine different iPhone X, XS, and XS Max devices on his YouTube channel Unbox Therapy.
Some iPhones respond immediately to being plugged into a charger, while others have to be tapped to awaken, and others freeze up.
Users experiencing the issues have come up with workarounds, including upgrading to iOS 12.1 beta, which apparently eliminates the problem entirely.
So whenever Apple releases that to everyone, it shouldn’t be an issue anymore. For now, others suggest going into Settings, FaceID and Passcode, scrolling down to “Allow access when locked” and turning on USB Accessories.
Apple has yet to respond to the poor cell reception issue, but we’ve also reached out for a comment on the charging issues and will update when we hear back.
Latest Stories
-
Mr President, Ghana was mentioned at the UN; why aren’t we talking about it?
2 hours -
Accra to convene Africa’s regulators and markets on tokenisation at AVAS 2026
3 hours -
The Paradox of Plenty — When every smartphone becomes a newsroom
3 hours -
GTA sensitises taxi drivers in ‘Know Ghana’ tourism campaign
4 hours -
Archbishop Agyinasare calls for responsible speech amid growing social media abuse
4 hours -
‘It will be inexcusable for gov’t not to honour payment of teachers’ arrears by 30th October’ – Haruna Iddrisu
5 hours -
Forbes’ World’s Best Employers 2026: No Ghanaian firm ranked among 900 companies
5 hours -
Electronic processing of teachers’ data: ‘The decision is the Controller’s’ – GES boss
5 hours -
Teachers’ Strike: Haruna Iddrisu questions paper-based processing of promoted teachers’ data
5 hours -
Savannah Region: Kunfusi bridge collapses again, leaving nearly 4,000 residents cut off
5 hours -
Teachers’ strike: GES targets Monday deadline to submit promotion data to Controller
5 hours -
Inflation to average 11.3% in 2027 – Fitch Solutions
5 hours -
‘I didn’t campaign for NDC to come and do this nonsense’ – Kpebu on EOCO’s conduct
5 hours -
Fitch Solutions maintains policy rate forecast of 14% by December 2026
6 hours -
Diaspora Nasara Caucus congratulates Mohammed Ali Suraj, new NPP executives
7 hours