The Social Security and National Insurance Trust (SSNIT) has commenced Saturday services to its members and clients at selected SSNIT branches, beginning 2^nd October, 2021.

The launch of the SSNIT Saturday Service was held at the Airport City branch of the Trust.

Speaking at the launch, the Deputy Director-General of SSNIT, in charge of Administration and Finance, Michael Addotey Addo, said the SSNIT Saturday Service falls in line with the Trust’s agenda to build a customer-centric organisation.

“This means that on a daily basis, we are thinking through and implementing measures and interventions that will ensure that our members and clients have comfort, convenience and easy access to our services”, he explained.

Mr. Addotey Addo further added that quite a number of members and clients of the Trust have also requested that SSNIT provides an opportunity for them to do business with SSNIT on Saturdays as a result of their inability to visit the Trust’s offices during the weekdays.

“SSNIT has listened to the concerns of our Members and we are opening our doors from 2^nd October to offer services to members on Saturdays. What this means is that with the exception of a few of the services we offer, you can walk into the selected branches on Saturdays and transact business with us”, he stressed.   

The Trust has introduced some novel initiatives and strengthened already existing service delivery protocols including, establishment of Pensioner Priority Desks, reduction in benefits processing from 47 days to 10 working days, among others and the offering of Saturday services is expected to bolster the cordial relationship that exists between SSNIT and its members.

The SSNIT Saturday Service is one more channel to ensure that members of the scheme and the public have continuous access to the services of the Trust.

Indeed, employers can also make contribution payments if the 14^th day of the month falls on a Saturday in order to avoid penalties.

The selected nine branches include Legon (within the Golf House Building, Shiashie, Accra),

AIA (adjacent Ghanaian Times Newspaper, North Industrial Area, Accra), Trust Towers (within the Trust Towers building, opposite Accra Hearts of Oak office, Accra), Airport City (within the SSNIT Emporium building, Airport junction, Accra) and Tema Community 2 (in the same building with SG-SSB, behind Community 2 Total Fuel Station). Others are

Tema Harbour (adjacent National Investment Bank (NIB), Community 1, Meridian), Adum (within SSNIT Adum Office Complex, adjacent GCB Bank, Kumasi), Asafo (within the SSNIT House, close to Kumasi Technical University)  and Takoradi (SSNIT House, near Akroma Plaza).

The services available are employer registration, worker registration, submission & validation of contribution report, contribution payment, benefits processing, amongst others.

SSNIT is a statutory public Trust charged under the National Pensions Act, 2008 Act 766 with the administration of Ghana’s Basic National Social Security Scheme.