As part of a number of strategies to leverage technology as a necessity in financial transactions, the Hydro Co-operative Credit Union Ghana Limited has unveiled a hi-tech mobile banking application (App) to bring financial services closer to its customers.

TheSmarkAppKE allows users to access more banking services remotely and strengthens the financial institution's cyberspace to ensure maximum protection of clients.

The Board Chairman of the credit union, Joseph Asare Keteku, said the app, which operates on the USSD code 36522# aims to leverage new and evolving technologies to facilitate access to everyday financial services for consumers and businesses alike.

"The SmartappKE provides a secure platform for customers and members who have difficulty in accessing their statements, employee theft, delays in processes, high cost of operations, ease of access to members, as well as reduce congestion in the banking hall among others."

According to him, the new IT product will keep up with current trends in the financial services sector.

"For us as leaders of the union, the onus lies on us to seek and implement the interest of members through modern methods of service delivery which are efficient and offer more convincing for our cherished members."

"Hitherto, we needed to visit the banking hall to perform transactions, and some members who were unable to make it to the offices due to distance barriers needed to go through processes of completing, scanning and forwarding hard copies of documents to the office in order to do business."

The acting General Manager of the union, Edward Arjarquah, said the introduction of the app is timely and has come to rebuild the lost confidence in the financial sector, adding that the union wants to leverage technology to meet the rising demands of its customers.