The Principal Finance Officer at the Ghana Investment Promotion Centre (GIPC), Paul Boye, has announced that the GIPC will soon be rolling out a series of major reforms aimed at easing regulatory compliance, accelerating investor onboarding, and improving the ease of doing business in Ghana.

The reforms include a new Customer Relationship Management (CRM) system that will transform how investors engage with the GIPC throughout their business lifecycle.

According to Mr. Boye, the digital platform, which is 85 percent complete, will allow the Centre “to manage, track, evaluate and engage the entire lifecycle of investment projects, providing investors anywhere in the world seamless access to GIPC support.”

Mr. Boye also announced the development of a Virtual One-Stop Shop (VOSS), a centralised digital platform that will house all key regulatory services—such as company registration, sector licensing, and investment approvals—under a single system.

“The Virtual One-Stop Shop will drastically reduce human interaction and improve turnaround times,” he noted. “It will eliminate the need for investors to move from one regulatory office to another.”

He further highlighted that the Centre has significantly streamlined its Technology Transfer Agreement (TTA) review processes, reducing approval timelines from several months to just four to six weeks. Additionally, the GIPC now offers a free 24-hour turnaround time for business registration certificates, a move he described as necessary to maintain investor confidence and competitiveness.

Paul Boye made this announcement during a UK-Ghana Chamber of Commerce (UKGCC) and Deloitte Ghana webinar on “Unlocking Business Growth in Ghana: Navigating Regulatory Compliance and Optimising Tax Risks.” The webinar, the fourth in UKGCC and Deloitte Ghana’s Investment Readiness series for 2025, brought together senior officials from the GIPC, Bank of Ghana, and Deloitte Ghana to discuss practical steps for navigating Ghana’s regulatory, tax and investment environment.

Highlighting improved forex management and monetary policy

Responding to a querry on forex, Dr. John Kwakye, Adviser to the Governor of the Bank of Ghana,provided strong assurances on the country’s improving foreign exchange environment and monetary conditions. 

He explained that the Central Bank’s strengthened foreign exchange operations framework has led to a sharp appreciation of the cedi and sustained stability throughout 2025, driven by greater transparency in forex auctions and improved market predictability.

Dr Kwakye also highlighted that Ghana’s reserves, now nearing US$12 billion, have been significantly boosted by the Gold-for-Reserves programme, and clarified that the Bank’s release of forex to meet import demands is part of its intermediation role, not market intervention.

He further explained that the reduction of the monetary policy rate from 30 percent to 18 percent has yielded positive effects for the private sector, as reduced government borrowing has led to lower treasury bill rates and more favourable credit conditions.

“With government borrowing reduced and treasury bill rates falling, banks are now expanding credit to the private sector under more favourable terms,” Dr. Kwakye added.

Improved regulatory collaboration and tax compliance guidance

Regulatory Manager at Deloitte Ghana, Augustine Donkor, observed that the regulatory environment has improved significantly due to stronger collaboration between the GIPC, Bank of Ghana, and Ghana Revenue Authority (GRA).

He noted that TTA processing times, dividend payment approvals and regulatory clearances have all improved.

“Processes have sped up considerably, and companies now receive the support they need more quickly than in the past,” he explained.

For his part, International Tax Manager at Deloitte Ghana, Roy Godwinson, underscored the importance of tax governance for businesses, especially in light of recent tax law changes.

He noted that the GRA no longer permits the deduction of foreign exchange losses from transactions between two resident entities, which increases the need for stronger compliance frameworks.

He advised companies entering into TTAs to carefully align their agreements with both GIPC regulations and income tax requirements, as the two frameworks differ in scope and interpretation.

“Businesses need a robust tax governance system to avoid penalties that erode working capital,” he cautioned. “Where there is uncertainty, companies should seek private rulings from the GRA for clarity.”

The webinar, moderated by Deloitte Ghana’s Naa Adzorkor Adzei, explored related issues including forex access, TTA processing, and minimum capital requirements, dividend payments and repatriation processes,  and data protection compliance burdens.

The webinar formed part of ongoing efforts by the UKGCC and Deloitte Ghana to support businesses with practical insights on compliance, tax planning and navigating the evolving regulatory environment.