The Ghana National Fire Service (GNFS) has clarified the circumstances surrounding a viral video on social media that allegedly shows fire officers assaulting a civilian, saying the incident is under active investigation and urging the public to remain calm.

In a press release issued on Monday, January 5, and signed by the Head of Public Relations, Divisional Officer Grade Two Desmond E. Ackah, the Service said it has taken note of the video, which has sparked public concern and allegations that a journalist was assaulted by fire personnel.

According to the GNFS, the alleged assault is currently being investigated by the police, and the Service has pledged its full cooperation to help establish the facts.

“The alleged assault of a journalist is under police investigation, and GNFS will fully cooperate to establish the facts,” the statement said.

Providing further context, the Fire Service explained that the video captures an altercation at a fire scene involving firefighters and a suspected thief, who, together with accomplices, had earlier attacked fire officers while they were responding to the incident.

In response to the public outcry, management of the GNFS has constituted an internal committee to conduct a thorough investigation into the matter and determine the conduct of all personnel involved.

While condemning attacks on firefighters who are often exposed to danger in the line of duty, the Service was clear that it does not tolerate misconduct by its officers.

“While GNFS condemns attacks on its personnel, it equally frowns upon any form of physical or verbal assault on civilians by its personnel, regardless of the level of provocation,” the statement stressed.

The Service appealed to the public to exercise restraint as investigations continue, assuring that appropriate action will be taken once all facts are established.

GNFS reaffirmed its commitment to professionalism, accountability and transparency, adding that it will continue to work with the media and relevant authorities to ensure accurate information is made available to the public.

Further updates, the Service said, will be communicated as investigations progress.