Audio By Carbonatix
Tigo Ghana has added a new feature dubbed Xtra-Life to the Tigo Family Care Insurance plan, which gives customers registered on the product twice the benefit.
The product gives prepaid subscribers who have already signed onto Tigo Family Care Insurance the option to enjoy double life insurance cover for a small fee.
A statement from Tigo Ghana said the Tigo Family Care Insurance cover levels had previously ranged between GH¢200 and GHC1,000 but with Xtra-Life, the cover levels are now doubled.
“That means with Xtra-Life, the cover now ranges from GH¢400 – GHC2,000,” it said.
The statement said Xtra-Life registered subscribers are required to pay a daily promotional fee of 5Gp or a maximum of GH¢1 per month.
It said this special promotional price was for all who subscribe to Xtra-Life before 10th January 2012.
The statement noted that Tigo Family Care Insurance is renewed monthly and depends on the subscribers’ previous month’s airtime usage on the mobile network.
“Tigo communicates the cover levels to subscribers via SMS text messages at the beginning of each month, so they know how much cover they have earned,” it said.
Under the Tigo Life Care Insurance scheme, if a registered subscriber or their family member passes away, the insurance cover that can be claimed will be determined by the amount of airtime the subscriber used in the previous month, meaning the more airtime a subscriber uses, the more insurance they stand to get.
The company said Xtra-Life is also subscription-based, which meant that after a subscriber signs on to Tigo Family Care Insurance, he or she must specifically register for Xtra-Life and after registration, commence payment in order to enjoy double life insurance cover every month.
“All subscribers who have registered for Tigo Family Care Insurance can opt to subscribe to Xtra-Life after receiving an SMS text message inviting them to do so,” it said.
Tigo has also honoured its promise of paying claims within 72 hours to more than seventy subscribers who lost their loved ones across the country. All claims were paid within 72 hours, irrespective of subscribers’ location after they submitted the required documentation.
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