AirtelTigo says it is looking forward to using modern technologies to improve the network quality of customers in the country.

The company says it is committed to improving the quality of service it offers to customers hence the need to add more technologies including a 5G spectrum to ensure quality service to Ghanaian customers.

“As a company, we need to look at 5G because were are evolving and we must consider that as well as the 4G,” CEO of AirtelTigo Roshi Motman said.

She said “both our groups, thus Bharti Airtel and Millicom are working towards an improvement in network quality and 5G is among the discussion.

We are bringing down some experts to look at the market for us in order to implement successfully so it’s an interesting topic,” Roshi Motman was briefing journalist on the migration of its financial services transactions onto a single platform.

According to the CEO, the company has been working to integrate and harmonize various platforms from network quality, customer service to mobile financial services among others.

She said that the communication space is moving towards a bigger spectrum and as a telecommunication company, 5G will be the best way to go.

Mobile money

The company said it has begun integration for Airtel Money and Tigo Cash – AirtelTigo Money. To this end, AirtelTigo has signed an agreement with Mahindra Comviva, a global leader in providing mobility solutions to help the company deliver this on a secure and reliable platform.

The integration is expected to deliver superior customer experience by providing access to wider agent network, reduce customer cost of transaction, and facilitate product innovation.

When completed in April 2018, customers can enable mobile money transactions across both Airtel money and Tigo cash wallets with ease.