A telemedicine provider, BIMA Ghana, has announced that an amount of ¢500,000 has been made available for the 45,000 customers of its B-Health Gold policy underwritten by Allianz Life Ghana.

The reserve will support customers to buy preventive items such as face masks and sanitizers to help stop the spread of Covid-19.

BIMA’s Doctor service will also be available free of charge to all customers who are not yet subscribed to B-Health until June 30, by dialling a free USSD code (*789*96#).

Country Manager for the company, Damien Gueroult said these are critical times and customers will need all the help they can get.

“As Ghanaians are going through tough times during this pandemic, we felt we had to do our part to ensure our customers have the means of protecting themselves with the appropriate preventive tools.

“With this monetary support which in normal times can only be paid when prescribed medicine or referred to a laboratory, customers are able to buy a good reusable mask and a bottle of sanitizer.”

The Chief Medical Officer, Dr Sunu on his part indicated that aside from the financial support, customers will receive advice from a qualified medical practitioner.

He noted that face masks and sanitizers are just one portion of the preventive measures and urged people to also practice the full series of preventive measures such as social distancing and hand-washing which together can reduce the risk of infection.

“Upon calling our service line all customers are briefed by nurses on these preventive measures before receiving the cash support.

“This initiative follows the extension of our service to 24/7 and shows how customer service is at the core of our mission”.

BIMA also made its Teledoctor service available for free till end of June to customers dialling a shortcode if not already subscribed to the B-Health policy.

This telemedicine provides easy access to qualified doctors over the phone without having to visit a clinic or a hospital.

The insurance company believes that BIMA Doctor can play a big role in relieving some of the pressure on the health system in Ghana.

Those interested can now dial the shortcode or the company's lines to enjoy free BIMA Doctor access till end June.

Since its establishment in 2010, BIMA Ghana uses mobile technology to deliver affordable insurance and telemedicine services to underserved consumers in emerging markets and families who cannot access these vital products through traditional channels