The Electricity Company of Ghana (ECG) says they have fixed the vending challenges customers were facing with the prepaid metering system across the country.

In a press release on October 1, the power distribution company noted that consumers who were having challenges buying credits can now do so at the ending points.

“The Electricity Company of Ghana wishes to inform all stakeholders, especially our cherished customers on our prepayment metering system that the issue with the 3rd Party Vending Points has been resolved,” part of the statement read.

“Customers can now purchase electricity credits from their nearest vending points, and all ECG District offices, including tomorrow Sunday, 2nd October 2022, from 9.00 am – 4.00 pm,” ECG added.

However, as at 9am Sunday morning, some consumers are complaining that they are still unable to buy electricity credit.

But ECG too wats sop u release statement that now the network is working
But eno Dey work why lie ? Ah

— AS Roma fan(KNUST CR7) (@mr_president789) October 2, 2022

Was hoping to start the month at Deon but rather ended standing in the rain at ECG for 7 hours. How I’m not ill is a mystery

— WYSIWYG (@Unhingedtemp) October 2, 2022

Ghana muom paa
After all the trouble and losses #ECG cause, people come nsawam office to buy credits and they’re queued them up outside with the excuse that they start work at 9
Imagine!

— Lord Corlys (@ChineWeezy) October 2, 2022

ECG what at all is happening.
@the airport round main office in ksi.
Alot of people are sitting waiting to buy power,no explanation to them as to whether it will be possible or not …… At list exibit a little customer service skills.

— Raymond Warren Dravie (@WarrenDravie) October 2, 2022

This ecg people are not serious you people haven’t resolved it

— Jason Menz (@JasonMenz2) October 2, 2022