Audio By Carbonatix
Ghana's number one satellite television network, MultiTV, is set to roll out a mobile service clinic to solve the problems of its cherished subscribers.
The Mobile Service Centre train, an integral part of MultiTV's service to its customers, will see technicians of the television platform visit strategic areas in the Greater Accra region to provide technical assistance to customers.
Multi TV explained in a statement that, "as part of the change in the symbol rate, most MultiTV viewers have lost signal, thereby not enjoying the thrills on MultiTV. This community clinic [is an avenue] where individuals within a location who have problems with their Digi-boxes, including reactivation of their boxes, and any issue with their Multi TV can visit for their concerns to be redressed."
Multi TV Digi-boxes will also be sold during the Mobile Service Centre train.
The Mobile Service Centre train will kick off in Dzorwulu on April 12, 2014 and will end at Korle Bu on August 3, 2014.
Below is the calendar for the Mobile Service Centre train:
DZORWULU 12TH -13TH APRIL
BAATSONAA/SPINTEX 26TH -27TH APRIL
ABEKA 10TH-11TH MAY
TEMA 24TH-25TH MAY
MADINA 7TH-8TH JUNE
DANSOMAN 21ST-22ND JUNE
KWABENYA 5TH-6TH JULY
KOKOMLEMLE 19TH-20TH JULY
KOLE BU 2TH-3RD AUGUST
"Multi TV is giving you more reasons to be glued to your screens. If you are having any issue that is stopping you from enjoying our programs then visit the Multi TV Mobile Service Centre train," the statement added.
Multi TV also urged customers who are having problems with their MultiTV digi-box to call 0244340415, 0244340424 and 0302211688 for assistance.
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